Julie K.
PRICE GOES UP WITH DOSING-If you are a…
PRICE GOES UP WITH DOSING-If you are a first time user as I was having support is a key and there was NONE. I was drawn to the company because they had an app which was useless. I was approved right away so received my medication but no other support. My account was always incorrect and never connected to the app. Reached out several time to connect and was brushed off. Had to reach out to them for my 4th month since I could not order on my account. Now that I went up to 10 mg that $600 for 3 months, I originally paid, is now the cost of 1.5 months since I was up to 10mg and each vile only had 60mg. Did not realize this till I already purchases and asked why I was only getting one vile. Now I need my next dose and have to switch companies since 12.5 and 15 mg does will be too expensive from them. They are responsive if and when you have questions but you will go broke after 3 months if you continue with them. No one should be paying $600 a month. Find someone that does not change their pricing and continues you on their a plan to meet your goals. VERY disappointing.
Response from BlivJan 12, 2026
Thank you for sharing your experience. We’d like to clarify a few key points so this is accurate for readers. Bliv currently offers one vial size. That vial contains a fixed amount of medication, and how long it lasts depends on the dose you are prescribed. When patients move to higher doses the same vial is used more quickly — which can make it feel like the “price went up,” even though the vial price stays the same. We do not change pricing based on dose — the duration changes based on how much medication your provider approves you to use. Regarding the portal and app, this is a newer system and we acknowledge it has had some growing pains. That said, our support team is always available by phone (888-859-2882) and email ([email protected]) to place reorders, explain dosing, and resolve account issues. We’re sorry your experience did not meet expectations, we would still welcome the opportunity to review your account directly and make sure everything is clearly explained.


