BlivReviews of joinbliv.com

Response from BlivJul 14, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience. The 28-day discard date after first puncture is a standard USP labeling requirement that appears on compounded medications. Your pharmacy also provides an extended beyond-use date (BUD) based on validated stability testing, which is why you may have noticed a different BUD on previous vials. While the labeling may look different between pharmacy partners, it does not necessarily mean the medication has a shorter validated shelf life. We understand this can be confusing, and we're sorry we weren't able to meet your expectations. We appreciate your feedback and wish you the very best on your health journey.

Response from BlivJul 8, 2026

Thank you for your feedback. We're sorry to hear about your experience. Our program is designed so that you purchase the vial of medication, not a specific dose. The provider determines your approved weekly dose, and the number of units you inject depends on the concentration of the vial you receive. Different pharmacy partners may provide different concentrations, so the units can change even though you received the correct amount of medication. We'd be happy to review your order with you. Please contact us at [email protected], and we'll make sure your vial and dosing instructions match your provider's approval.

Response from BlivJul 8, 2026

Thank you for sharing your feedback. We're sorry to hear about your concerns and understand why receiving a warm package would be unsettling. Our medication is shipped in insulated packaging with ice packs and has undergone stability testing to ensure it remains safe and effective during normal shipping conditions. While the ice packs may melt during transit, this does not necessarily mean the medication has been compromised. Based on the pharmacy's validated stability data, the medication remains safe to use when delivered within the expected shipping timeframe. We appreciate your feedback and understand your concerns. Thank you for taking the time to share your experience.

Response from BlivJul 8, 2026

Thank you for taking the time to share your feedback. We understand your concerns and appreciate you bringing them to our attention. Regarding the temperature of your shipment, your medication is still safe to use. It is shipped in an insulated package with ice packs, and the pharmacy has validated its stability during normal shipping conditions. A melted ice pack or a warm package does not necessarily mean the medication has lost its safety or effectiveness.

Response from BlivJul 3, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. Discount codes must be entered during the final checkout process before the order is submitted, as they cannot be applied after a purchase has been completed. If you have any questions about how to apply a discount code or if something didn't work as expected, please reach out to us at [email protected] or 888-859-2882. We'd be happy to review your order and provide clarification.

Response from BlivJul 6, 2026

Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. The vial label can be confusing. Although the vial contains 2 mL, it is compounded at 30 mg/mL, for a total of 60 mg of Tirzepatide. The total medication is based on the concentration and volume, not the vial size. Regarding the 28-day discard label, this is a general USP 797 guideline for compounded multi-dose vials. Our pharmacy performs stability and sterility testing and assigns a Beyond-Use Date based on those results. When refrigerated properly and handled correctly, the medication remains safe to use within the pharmacy's assigned dating. Please contact us at [email protected] or 888-859-2882, and we'll be happy to help.

Response from BlivJun 29, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience and understand why receiving your package warm would be concerning. Our medication is shipped in an insulated package with ice packs and has undergone stability testing to ensure it remains safe and effective during normal shipping conditions. While the ice packs may thaw during transit, this does not necessarily mean the medication has been compromised. The medication remains safe to use within the pharmacy's validated shipping guidelines. We appreciate your comments regarding the packaging and will share your feedback with our pharmacy partner as we are always looking for ways to improve the patient experience. Thank you for taking the time to share your concerns.

Response from BlivJun 29, 2026

That labeling can definitely be a bit confusing, so here’s a clearer breakdown:The vial concentration is 30 mg/mL. Since the total volume is 2 mL, the vial contains a total of 60 mg of Tirzepatide (30 mg × 2 mL = 60 mg).So, while the label may appear complex, it reflects the concentration per mL and the total volume in the vial. We'd appreciate the opportunity to review your order and answer any questions about the pricing or your medication. Please reach out to us at [email protected] or 888-859-2882, and our team will be happy to assist you.