BlivReviews of joinbliv.com

Response from BlivAug 5, 2026

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand why this was frustrating. Our goal is always to provide the most accurate shipping information available. However, once an order leaves the pharmacy, delivery timing is ultimately determined by the shipping carrier and can occasionally change. While the medication is shipped with insulated packaging and has been validated to remain stable during transit, we understand your concern about it sitting after delivery. We appreciate your feedback and will continue working to improve communication around shipping expectations. If you have any remaining concerns, please reach out to our Customer Support team, and we'd be happy to review your order with you.

Response from BlivAug 3, 2026

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We'd appreciate the opportunity to learn more about what happened and see how we can help. Please reach out to us at [email protected] or 888-859-2882, and our team will be happy to assist you.

Response from BlivJul 30, 2026

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We'd appreciate the opportunity to learn more about your concerns and see if there's anything we can do to help. Please don't hesitate to reach out to our Customer Support team—we're here to assist you and value your feedback as we continue working to improve.

Response from BlivJul 28, 2026

Thank you for sharing your feedback. We're sorry to hear that you're still disappointed with your experience. We understand your concerns regarding the amount of medication provided and the beyond-use date listed on the vial. Our medication is sold by the vial, not by a guaranteed number of weeks, and the duration depends on the prescribed weekly dose. We also provide pharmacy guidance regarding storage and use, and we're happy to explain how those recommendations apply to your medication. We're also sorry to hear that you felt our Customer Support team was unhelpful. That's never the experience we want our patients to have. While we understand we may not always be able to provide the outcome a customer is hoping for, we do strive to provide clear, accurate information and support. If you'd like us to review your concerns again, please don't hesitate to reach out. We'd be happy to take another look at your order.

Response from BlivJul 28, 2026

Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed with your experience. Our medication is sold by the vial rather than by a set number of weeks, and how long a vial lasts depends on the prescribed weekly dose. We understand there can also be questions about the pharmacy's beyond-use date, and we're always happy to explain those details. We appreciate your feedback regarding your interaction with Customer Support as well. Providing clear, helpful service is important to us, and we'll use your comments as an opportunity to improve. If you'd be willing to contact us directly, we'd be happy to review your order and address any remaining concerns.

Response from BlivJul 18, 2026

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Our medication is shipped in insulated packaging with ice packs and has undergone stability testing to ensure it remains safe and effective during normal shipping conditions. While the package may arrive warm, this does not necessarily mean the medication has been compromised. If you're not experiencing the results you expected, we encourage you to schedule a complimentary nurse follow-up call. Our nursing team can review your dosing, nutrition, lifestyle, and overall treatment plan to help determine the best next steps for your weight loss journey. Please reach out to us at [email protected] or 888-859-2882. We'd be happy to assist you.

Response from BlivJul 17, 2026

Thank you for your feedback. We're sorry to hear you remain dissatisfied with your experience. Our team has made every effort to address your concerns by responding to your emails, reviewing your questions with the pharmacy, and providing the information available to us. The pharmacy has confirmed that your medication met its validated stability requirements and was safe for use. When requested, we also provided the dispensing pharmacy information and explained the beyond-use dating and shipping validation. While we understand that you disagree with the pharmacy's conclusions, we have shared all of the information provided to us and are unable to offer a different resolution. We wish you the very best moving forward.

Response from BlivJul 16, 2026

Thank you for sharing your feedback. We're sorry to hear about your concerns and understand why receiving a warm package would be unsettling. Our medication is shipped in insulated packaging with ice packs and has undergone stability testing to ensure it remains safe and effective during normal shipping conditions. While the ice packs may melt during transit, this does not necessarily mean the medication has been compromised. Based on the pharmacy's validated stability data, the medication remains safe to use when delivered within the expected shipping timeframe.