JobNimbusReviews of jobnimbus.com

They do not tell you up front (I'm sure its in fine print somewhere) that when you deactivate a rep, they keep billing you for that rep. I had 6-8 phantom accounts I was being billed for close to a year. Policy is that they would only refund a maximum 3 months. This was ACH through CC, so I never thought they would do something like this. The 2nd star in rating is for the 3 months. At least they did not keep it all. The reps are very friendly, so that is what gets the 3rd star.

Surprised the sales person and now on boarding person aren’t more knowledgeable about the product

The software works well, we are able to keep track of what’s going on better. The Mobile app is great, it allows our team members to add progress photos straight to the job. Both are very user friendly and easy to navigate. There a few things that would make it better. We use jobs, it would be great if when creating a job it transferred the related contacts from the contact to the job. That way you wouldn’t have to add them again and try to remember all of them. When adding additional emails to an email, it would be nice if the email would pop up after just a couple key strokes. The emails addresses are already saved in the system. And since the related contacts don’t automatically attach to the job, some are forgotten when creating the job. Also when you send off an estimate or invoice it would be nice if it automatically changed the job status to estimate/invoiced. There a few other small changes that would improve it. Overall it does what we need.

budget tab when you add labor, material etc...will not transfer on excel..important data

Still learning.

Liked the startup phase where things were getting better and features were improved upon. Now we pay for numerous 3rd party apps to get our work done. It seems that instead of bettering the JN platform, JobNimbus is more excited about finding more integrations.

It's good but it could be better by adding more interactions with other apps (like phone lines, websites etc.. ) to have have everything in the same funnel!

I have over 10 years experience in the field and there are a few key things that would really up the power of the platform. Overall, it is great. My team does get confused often between contacts and jobs. Since we are using this at a very advanced level, we need to keep jobs active. I would love to see the add buttons at the top of the window removed to reduce confusion since those don't link to anything or at least prompt to link. Additionally, that app needs alot of work. Since we primarily use the tool in the field, this is a frustration point with the team. Even setting appointments in the app is a huge challenge with the roller wheel method. It always goes past the number you want to a different number. I would be happy to give someone specific features to implement to improve.