John
Too difficult
Too difficult, too many conflicting places to select a process. Too confusing
Response from JobNimbusJun 29, 2021
Hi John, Thank you for taking the time to voice your concerns I will make sure our team will reach out.

JobNimbus is the all-in-one growth platform built for roofing and contracting businesses. We help contractors streamline every part of their operations, from lead capture to job scheduling, estimating, invoicing, payments, and team communication all in one simple, powerful system.With JobNimbus, contractors can organize their work, manage crews, and track projects in real time using an intuitive desktop and mobile app. Thousands of roofing companies use JobNimbus to save time, reduce chaos, and improve their bottom line through better visibility, automation, and accountability.Our mission is simple: make contractors heroes. We believe contractors deserve tools as strong as the work they do. That’s why we’ve built integrations with leading tools like QuickBooks, EagleView, and ABC to help businesses work smarter, not harder.Founded in Utah, JobNimbus serves roofing and contracting companies across North America, helping them grow faster and deliver world-class customer experiences. Whether you’re scaling your business or just getting started, JobNimbus gives you the clarity and control you need to reach your goals.
JobNimbus (jobnimbus.com) has 398 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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John
Too difficult, too many conflicting places to select a process. Too confusing
Response from JobNimbusJun 29, 2021
Hi John, Thank you for taking the time to voice your concerns I will make sure our team will reach out.
Chad A.
Took 2 weeks to get 1st appointment so I could even use (trail period) and some how we didn’t even have appointment. Now they won’t doing setup for another week. Took my money fast service is horrible
Response from JobNimbusJun 7, 2021
Hi Chad, Thank you for taking the time to voice your feedback, I will make sure the customer service team knows of your concerns.
valued C.
Horrendous customer support. Problems getting worse with using the software
Response from JobNimbusJun 3, 2021
Hi Mario, Thank you for taking the time to voice your feedback, I will make sure the customer service team knows of your concerns.
David
I don't like that you do not have a support number that you can call if there is a question that you need to talk through immediately. Also the help section leads me to a OOPs page and doesn't actually help anything. Generally the way to access help is not easy. If we had a designated Account Manager that would make it much better.
Response from JobNimbusMay 22, 2020
Thanks for the feedback, David! We do have a direct number here: (855) 964-6287 but we want to keep improving our support. We sent the idea for having a designated account manager to our success team.
Caleb
We have been using this for about a month. Switched from Acculynx to save money. There are a few things about Job Nimbus that are really cool and work really well, but there are a few simple things that need to be implemented for me to give a better rating. Maybe I will change my thoughts as we use it more and/or they make improvements to the platform, but this has been a tough month of learning the software.
Response from JobNimbusMay 21, 2020
Thanks for the feedback, Caleb! We want to make sure the process moves smoothly for you. We shared your feedback with our training team.
Artem
We use the app a lot and have numerous details that are not performing when they have too.
Response from JobNimbusMay 20, 2020
Thanks for taking the time to give us this feedback, Artem! We want to know how we can improve, you can reach out to our support team or you can vote/create features you'd like to see here: https://jobnimbus.uservoice.com/