JlabReviews of jlab.com

Kann die Marke leider nicht empfehlen. Wir hatten die Jlab Go Pop+ bestellt. Anfangs alles okay. Nach kurzer Zeit gingen die Kopfhörer einfach an sich stumm zu schalten ohne aus zu gehen. Man musste sie also einmal in die powerbank packen damit sie aus gehen und dann wieder raus holen zum neustarten. Dann ging es wieder bis sich es nach ca 30-60 min wiederholt hat. Kontakt mit Kundenservice war auch sehr komisch da man alles drei vier mal angeben musste damit die das richtige Modell einem als Ersatz schicken und was passiert,richtig falsche Kopfhörer zugeschickt. Jetzt haben wir die Jlab Go air Pop bekommen. Und das sind zwei sehr unterschiedliche Modelle. Eins lädt Typ A USB der andere Typ c. Und die Farbe vom Plastik ist auch nicht dieselbe. Und der größte Witz kommt noch. Die neuen Kopfhörer haben einmal den selben Fehler wieder die vorherigen aber sogar noch was. Der linke Kopfhörer von beiden ist ungenau gefertigt, sodass er nicht richtig in der powerbank sitzt und nicht lädt. Man muss ihn minimal nach unten drücken damit er lädt, lässt man los hört er auf. Also war der linke Kopfhörer immer leer. Und als letztes noch die Sound Qualität ist auch nicht gerade dolle. Also für den uvp Preis ist die Qualität viel zu schlecht

these damn go air pop earbuds are pissing me off and won’t connect to my iphone. don’t get them waste of yo damn money

If I could give them a negative star rating, it would be -5. The worst customer service I have ever experienced. On five separate occasions, I contacted them about the software for their Epid Mechanical Keyboard. This dumb thing didn't come with a "Home" and "End" key, but with their software, you were able to program their programmable function keys. NO ONE HAS EVER GOTTEN BACK TO ME, except one CS person who said a tech would respond. That was 3 weeks ago. Their software page doesn't even provide the download for their software, other than a mouse they sell. The only thing epic about JLab is their epically horrid CS, and the fact that a modern keyboard is missing the basic functionality. THE WORST!

Bought this product in Canada for $112 cas payment on one of my visit to Canada. The product has not worked or pair with my system from the day of my purchase. I read the manual and applied, went on YouTube for video play all to no avail. On reaching out to them on their support chat l was asked to pay an additional $5 for me to be help in pairing. This is really appalling and discouraging. Please if you can avoid this product is a waste of money. I would not recommend this product to anyone.

Product lasted 2 months of light use and stopped charging left bud. Said 1 year warranty but was denied. Junk, don't waste your money on JLab. Buy a different brand!

Not a great experience. Left earbud not working and customer service is AI and not helpful at all. Wish I would have checked with this site before ordering from JLab.

As always i trusted the reviews without coming here and baught a pair of JLAB Audio - Go Air Sport. They were not expensve and seemed good for that price range. I recived a case, where the left pod was not charching. i tried all troubleshooting and wrote the stoe where i baught them (digitec.ch) and JLAB customer service. Digitec gave the money back in less than 24hrs. Thats their answer: Kindly send us a short video showing the damaged product being dipped/submerged in water. (Include the charging case for earbuds set.) IS INSANE. 1 pod is working. For new pair of earpods is not acceptable. As it is not acceptable to destroy them just to destroy them. I will buy other pair of earphones and give the ones i have to a poor kid in 3. World when i am on vacation next time in september.

Over the last 3 months, I have had to different pairs of JLAB GO SPORT earphones. While they are a very comfortable fit, I can say no more positive than that. The first pair went dead in the right earphone after two months. Not even contacting the company for tips helped. I will say that they responded very quickly, with an extensive list of tips. I then got a new pair about a month ago. The right earphone cut out again. I can understand if I was treating these things roughly, but the most dangerous thing I have done with them is go on a treadmill while wearing them. Stay away from these.