Daniel H.
Beware: you WILL get scammed
This company is dishonest and will scam you. If you read this and still use them, consider yourself warned. I contracted them to move my car across the country and then back. They quoted me a price that was lower than some of the others, which should have set off a warning in my mind. However, I spoke with the representative, and he was clear that the quoted price was firm. I provided a $200 deposit for each direction and signed the contract. I was a bit worried because the contract says the quoted price may change. The rep said that the language was just boilerplate in case of emergencies and not to worry. He even agreed to send me written verification that the price he gave was firm and would not change. The day before the pickup, they were supposed to call with driver details. They didn’t call. We called them, and they said the driver would call the next day. The next day, no driver called. We called them, and the rep said that the situation has changed. The new price was nearly double the original price. After much arguing, I gave up on the company, realizing that they were never going to honor the agreed-upon price. I ended up shipping with another, more reputable company, but I am still trying to get my second deposit back. Unbelievably, the rep still thinks I would trust him to ship my car back at the end of summer. These guys are straight up criminals, and I will work hard to expose their nefarious schemes. Hopefully, everyone who is thinking about working with them will read this and take my advice to stay away from them. Don't believe the positive reviews. They have no text, which suggests that they are fake. I can assure you that my experience was real (and very stressful). Save yourself from the same pain that I experienced. I was able to afford to wait for another, more honest company. You might not be so lucky. 6/22/2023 Update: Someone from the company responded that they refunded my money already. However, the representative called me this morning (4 hours ago) and tried to bribe me to take down my bad review. He said that if I took down the review then he would refund my money. To be clear, I booked transport both ways with this company. They refunded the first part, but have as yet been firm in saying they will not refund the second part (which is $200). In any case, just refunding the remaining $200 is not adequate. They have not compensated me for the additional money I had to pay above their promised price because I had to scramble to get a driver at the last minute, not to mention the cost in stress and anxiety of dealing with this when I was trying to prepare for my trip.
Response from JK Auto ShippingJun 22, 2023
We already refunded this order. and your amount is deposited in your account already