Jive CommunicationsReviews of jive.com

Overall, I feel the experience has been a good one. We have had some issues with the browser based dialer (we understand that it is in BETA), and the integration in Salesforce is a bit weak.

Had some problems with calls. I was using Jitsi and the calls were with bad quality somethings worse. Change router, increased bandwidth and nothing was solving. Finally I changed Softphone to Microsip and it seems that is good now. I´m still monitoring it.

We went from nightmares to a dream! We were using local VOIP providers. Unfortunately, the services they were using were not as reliable as they claimed. Our business requires reliable service since 99% of our business is done by phones and we are a VERY busy office. JIVE was able to make an offer to try their service that I just couldn't turn down. They worked with us to use the current equipment and to transfer our 20 numbers from around the state. We haven't even begun to scratch the surface of the options the dial plans give us but right now we're just happy with how dependable the service has been and helpful the support services have been. They take ownership of the problem and stay with you to keep working out any glitches.

We and our users like jive. We have been costumer of jive may be 3 or more years with 8 location and 180+ users. only thing is for admin it is not centralize to any thing about jive user setting (Like where user forwarded his calls, ETC...) i have been admin of AVAYA system more then 8 years but their system is more Admin friendly that Jive. Jive need more work to make it easy for admins.

They provide a great service at a competitive price.

Usually help is very good. Most issues get solved with the first phone call. Company needs the ability to replace legacy pots lines on legacy equipment.

Perfect product and service for our small non-profit

Jive has worked out well for me. Any time I've had to speak to a representative, they are nice and knowledgeable. The service is affordable and does what I need it to do. I will recommend Jive to anyone that needs an affordable business phone system!