JeepReviews of jeep.com

Nous avons acheté un Jeep Avenger début 2025 : nous avons roulé avec 4 mois ! Depuis il est immobilisé au garage! Nous sommes tombés en panne 2 fois. Certes nous avons un véhicule de location mais aucune solution n’est proposée : une honte ! Vendre un véhicule semble ne pas être un soucis , le SAV quant à lui est vraiment à revoir !

2021 Jeep Cherokee with the famous PTU problem! Imagine a drivetrain failing before 60k miles! You should be so embarrassed! Just found out there are class action lawsuits for this issue. And to add insult to injury, the car's exhaust pipes also need to be replaced.....people need to know the unreliability of the Jeep brand.

Non, n'achetez pas cette marque ! Silence totale du côté du concessionnaire de Mâcon. Contacté, le service client de Jeep France et Stellantis ne répond pas. Depuis 4 ans voici les problèmes sur ma Jeep Compass : radar central et côté défectueux, lecteur de panneaux en panne, chargeur de téléphone à induction en panne, Uconnect défectueux, fonctionnement intermittent du réglage automatique des feux, lumière du tableau de bord bloqué,... et j'en passe ! On comprend maintenant pourquoi le groupe Stellentis est en perte de vitesse.

I bought my Jeep grand Cherokee Eco diesel back in December of last year 2024 and since then it’s been in the shop more than it’s been out it has costed over $5000 so far and it’s in the shop again looking at it about another 2000 I have never owned a vehicle that has been worse to me than this Jeep grand Cherokee. I love it. I just can’t keep it on the road. Jeep really dropped the ball on the Eco diesel. They dropped it bad and quite frankly they do nothing to fix it. I’ll never own a jeep again. I’m not in my life.

🚨 My Jeep Lemon Story 🚨 I bought my 2023 Jeep Grand Cherokee Certified Pre-Owned on Feb 10, 2024 with only 13,554 miles. From day one, I’ve dealt with persistent, intermittent grinding noises during acceleration. Since then, it’s been in and out of the shop: Multiple service visits with no permanent fix Numerous calls, emails, and escalations to Jeep/Customer Care Original resolution request sent July 22, 2025 Follow-up on Aug 7 with an Aug 12 deadline for a written proposal — still no resolution I have now filed complaints with the Tennessee Attorney General and NHTSA and retained legal counsel Jeep had every opportunity to make this right — instead, they stalled. This is exactly why consumers need stronger protections under the Magnuson-Moss Warranty Act and state lemon laws. I’m sharing this so other Jeep owners know: document everything and don’t let manufacturers drag their feet when it comes to your safety and your rights. #Jeep #Stellantis #JeepGrandCherokee #LemonLaw #ConsumerRights

Un simple impact qui a fêlé mon pare-brise s’est transformé en cauchemar. Mon véhicule est immobilisé chez un garagiste agréé Jeep depuis plus de 4 mois, et on m’annonce encore au moins 7 semaines d’attente avant que les réparations puissent être envisagés. Résultat : plus de 6 mois minimum sans véhicule pour un pare-brise ! C’est tout simplement inacceptable. Service après-vente inexistant, délais absurdes, communication quasi nulle… Je suis complètement écœuré par cette marque. Jeep vend des véhicules qu’elle est incapable d’entretenir correctement.

I’m writing this as a warning to anyone considering the Jeep Grand Cherokee 4xe. While marketed as a premium plug-in hybrid SUV with off-road capability, my experience has been one of repeated mechanical failures, a critical safety defect, and a complete lack of accountability from Jeep and Stellantis. I leased the vehicle in July 2023. Within days, the car began showing warnings related to the hybrid system. It wouldn’t shift out of park, and over the next several months, it repeatedly failed to start. The vehicle was in and out of service for nearly three months total across multiple dealerships for issues including battery failure, wiring harness replacement, software updates, and a faulty auxiliary pump. Jeep eventually offered a goodwill settlement, which I accepted in August 2024, hoping that would mark the end of the problems. It wasn’t. In May 2025, while driving 20 mph on a paved suburban road, the driver-side rear lower control arm fractured without warning. The rear wheel shifted and I was barely able to stop the vehicle. Had this occurred at freeway speed, the outcome could have been deadly. This is a catastrophic suspension failure on a car with fewer than 29,000 miles and no accident history. The vehicle had been serviced just five months prior with no mention of any suspension issue. Despite the severity of this failure, Jeep denied warranty coverage. The dealership cited small surface “witness marks” on the control arm—minor nicks that supposedly proved an impact caused the failure. The damage they pointed to could easily result from regular road use, and in fact, the more visible damage on the failed part occurred after it was dragged on the pavement after the failure. Jeep ignored all other facts: no collision, paved-road use only, and the vehicle being marketed as a trail-rated, off-road SUV. If a part this critical can fail under normal driving conditions, the vehicle has no business being on the road—let alone advertised for rugged terrain. I filed a formal complaint with NHTSA due to the clear safety implications, and a case with the National Center for Dispute Settlement. NCDS ultimately closed the case, stating it did not qualify because Jeep denied it was a warranty issue. Jeep’s national customer service has now closed my case without resolution, and my outreach to their senior leadership, including the CEO of Jeep and SVP of Customer Experience, has gone unanswered. I’ve paid out of pocket for repairs and now face a $5,600 lease termination fee to escape this dangerous vehicle. Jeep refuses to take any responsibility or offer reasonable support. If you’re thinking of buying or leasing a Jeep Grand Cherokee 4xe—or trusting Jeep to stand behind their vehicles—think again. I’ve never felt more let down by a manufacturer. The brand has shown a complete disregard for safety, quality, and customer care.

They don't care about their dealerships behavior against customer. This is a review about their dealership MacHaik Georgetown, TX. But they don't care Being rude and disrespectful is their base philosophy. After previous adventure with them, I purchased a Jeep Rubicon, from another dealership, and I purchased a F-150 Tremor from another dealership (MacHaik is only 5 minutes to my house) today I deciced to give a chance to their service and brought my wife's Rubicon there for service. I had to ask a question about one of our concers related to rear window, headed to a service consultant and wanted to show what is that. He told me that "I'm busy with work" like my vehicle isn't a part of their work! And I brought this to their service manager, but he was same. I left there and won't go back for a service. We closed a car buying attempt from them many times ago.