JdateReviews of jdate.com

Jdate has designed and launched two separate major user interface changes in less than one year. Each modification has made the platform progressively less user-friendly and has taken away user freedom and control to the point that the Jdate developers and the algorithm limit who, what, and when you will see any potential matches. The search function is GONE (i.e. you cannot search the profiles of Jdate subscribers. You can only see who Jdate decides to show you). The message function is GONE (unless both subscribers say that they like each other). While city names are posted, the states those cities are in are not displayed, what's displayed is: city country. After both platform changes, any contacts to customer service were responded to with the boilerplate: "We understand adapting to a new look can be difficult...." (i.e. it's you, not us). If you're hoping to "look" for someone to date, you can't do that. You just have to "hope" that the Jdate algorithm displays someone who you might match with. Good luck. You probably will have better luck throwing a coin into a fountain.

I would like other users to join me in exploring a class action suit against Sparks Network, which owns JDATE. It’s time to close down their fraud.

I was trying to sign up for this service and filled in the questions when I suddenly got an error message and was asked to login again, so I tried to login again. It kept saying that my session had expired. I closed the app, reopened it and tried again to login again I was told my session had expired. I finally contacted the helpdesk, I explained what happened, and without addressing my experience at all their response was that they had discovered some inconsistencies in my profilethat my profile had been blocked and asking for copies of my ID, including my passport. This was very odd since I had not even been asked to provide my name in the questions I had responded to??? Very very strange I told them to keep my profile blocked! I wouldn’t be using their service. I did get another email separate email from Jay date saying they would check into what happened on the website… Very very confusing. Glad I didn’t give them my money! Very disappointed!

Awful customer service. Don’t waste your money or your time. They are still sending me info from perspective peeps that are 100s of miles away despite calling them to fix.

I would give a ZERO If I could!! I do not use my first name on my profile. Instead I use any name that I decide to use on Jdate . They BLOCKED Me. They want me to publish my first name on my profile. They asked me to send them my drivers license to prove my name .So trusting me did that and they did not reply to me. They can not be trusted at all. They take profiles that have expired or have been abandoned and they keep them as current profiles. It seems that their profiles are current people who are looking for love. They fill in their web site with deleted profiles where customers did not take themselves of Jdate when their subscription ended.. They help themselves to your credit card information and hope that you do not cancel your subscription when it ends. They take additional months costs if they can. Unsuspecting people who are looking for true love. Most of the profiles are not real that you see when you log into the Jdate site. They are abandoned profiles that the customers stopped their subscription and forget to delete themselves when their membership expired... There are many more other honest sites that do not take advantage of their customers Run away!!!!

I would give it zero stars if I could: I get about 3-4 new matches a week, and I live in NYC. Did I mention that the majority of the matches are in other states? Please do not waste your money on Jdate, they are living off of a former reputation they no longer deserve ... and they force you to take a minimum 3-month membership! I will cancel as soon as I can.

Worst money I've ever spent. It's insanely expensive and if you happen to connect with anyone, it costs even more money actually to speak. It's nearly impossible to get your account to stop charging. Most likely, you will have to call your bank to cancel the charges. Dont be fooled, this company is the worst.

Terrible "product", terrible experience, terribly expensive given what you get. Lame and old fashioned site with lame and old fashioned "customers". Very few people on the site, which rarely changes. Zero customer support. Take your money and spend it elsewhere as in anywhere else.