Beno K.
Worst costumer service ever i had a…
Worst costumer service ever i had a problem with my withdrawal i sent it on the wrong network they “helped”me by saying i should’ve selected ERC20 not BEP20 i was correct but coinbase doesn’t accept ERC20 i lost 500dollars on this BS
Response from Jackpotter - N1 Crypto Casino in 2026Jul 10, 2025
Hi Beno, We’re sorry to hear about your experience, but we’d like to clarify that blockchain transactions are irreversible, and once funds are sent on a specific network (like BEP20 instead of ERC20), we unfortunately cannot retrieve them — this is a technical limitation beyond our control. While we understand it’s frustrating, it's the user’s responsibility to ensure the correct network is selected during withdrawals. Our team provided accurate information and tried to assist as much as possible within the scope of what’s technically feasible. We always recommend double-checking wallet and network compatibility before confirming a transaction. If there's anything else we can do, feel free to contact us. — The Jackpotter Team




