iUniverseReviews of iuniverse.com

I paid $1300 (AUS) to have a new cover put on an existing book ('The War Within'), and some editing. It took six weeks for Samantha Anderson to put the new cover on my book, ignored my request for a copy of the manuscript to do the editing, and Erin Cohen has refused all requests to speak with her supervisor about the incompetence that was involved .

I joined Iuniverse about a year ago. When I first started everyone was very helpful and my coordinator checked up on me. After a few months I was not having much luck on my novel and suggest that I reach out to them. About a year later, (yes writters block was real) I was not having any luck on my work and was thinking bout dropping it all together. I reached out to the Manager of opperations to see what my options were. I received an automated "out of office" message, the next month I emailed again, "out of office" message. The following month I received a "due to covid" (which is a mute excuss two years into the pandemic). I called customer service who said they would relay my message and I have still yet to hear from anyone. I paid a hefy price to be apart of Iuniverse (as I live in Canada) and to not even receive an email back is beyond frusterating. I was willing to hear my options but now I just want my money back and I think due to their blantant and horrendous lack of communication and what I can only preceive as unethical buisness practices I should be given some, if not all of my money back. Who runs a company like this. Envok section 4. Termination and Refunds - where THEY choose to terminate my agreement prior to fufilling, as I have not given them a single part of my novel nor given them just cause and fall within the right to get my money back. I wonder if I had told them my novel was done and ready to go, if I would hear anything back?

If there was a negitive option for a star, I would’ve chose that.. there busy, I understand but there far from professional. Including the managers, no one calls me back, they promise call backs however never call back. They barely respond through email, but yet wants me to change my cover name to a fake name. I’m paying $1000 just to receive 10% of royalty. Any positive review is a lie.If anyone knows a better self publishing company please email me @zekewilliams500@gmail

They need to work on editing.

This publishing agency is garbage. If you want your book published properly. Not only are they getting you on hidden fees, they screwed up my book!!!

Really slow in sending out the complimentary books. Entire experience starting with Eve Carson has been a jumble of words ending up asking for money and doing nothing concrete for publishing a book

I ordered Color Pro Package on April 20th 2021 and on April 27th I received an email from my Coordinator Jeremy Carey telling me that iUniverse Publishing could not do but Editorial Evaluation of my package at which time I cancelled my Contract with iUniverse Publishing I spoke with Kelly Allison and was told that I would receive a refund within 30 days I paid them $1,075 I spoke with the Manager Mike Collins and he sent me an e-mail saying that I owed iuniverse Publishing $500 for Canceling my Contract. This was not my fault that they could not do this Children's Book. If there's anyone in this company that can help me with my Refund I would Appreciate It. I don't want to feel like I was Scam. If you could not do Editorial Evaluation. Why should I have to pay for Services that you couldn't provide which was a part of my Contract.

If your looking for a digitalized, mediocre, disinterested and sales (theirs, not yours) driven company, call iuniverse. It was a horrible experience on every level: lousy formatting, bad development, and impossible to reach anyone if you have a question or problem. Do me a favor; look up best and worst self publishing.- iuniiverse is right there at the bottom. Owned by Authors Solution, this ain't a solution if you're an author. Don't join the disappointed - there's not a lot of room left.