customer
No responses by text or phone
No responses by text or phone. Errors in index; ignored instructions. No reviews so far that I paid for.

iUniverse has helped more than 35,000 authors publish their books professionally and affordably since our foundation in 1999. iUniverse represents a great alternative to traditional publishing as we offer a full range of affordable professional self-publishing services—including editorial, marketing, and publicity services. And we have no intention of slowing down when it comes to creating new opportunities for self-published authors.
iUniverse (iuniverse.com) has 386 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Media & Information · Zionsville, Indiana
Excellent

Media & Information · Fishers, Indiana
Excellent

Media & Information · brownsburg, Indiana
Excellent

Media & Information · Bloomington, Indiana
Great
Showing 51 reviews with 1 star · Clear filters
customer
No responses by text or phone. Errors in index; ignored instructions. No reviews so far that I paid for.
Marilyn B.
Iuniverse Publishing Company are out of Indiana. They would call me every month to check up on me and reassured me that the money I spent would be well worth it--- they reeled me in like a fish!!! In March, 2023 I gave them the go ahead to publish my book. However, I was having a difficult time in communicating with them. I decided to cancel within the 90 day window. Instead of reimbursing the correct amount (taking out $150, they took out another $400 due to the MANUSCRIPT BEING DENIED!!! They were only supposed to assess a $150 fee or 10%, according to their Termination Agreement! DO NOT GO TO IUNIVERSE PUBLISHING!! When you call or email them for advice, good luck!
Rebecca Holland P.
I’m in the process of taking legal action. Iuniverse is a scam, The company will not return calls,, emails or attempt to provide promised work after receiving payments in full. Do not use !
Harjeet D.
I paid thousands of dollars to have my book published and pay for additional books to sell myself. I received no help with marketing had to pay extra to include my book in book fairs and received no editing or cover design support. Paying to have my book included in a database for screenplays with a professional analysis of my book for adaptation to film, yet I am unable to secure a copy of this report/summary. Scam publishing company - I do not recommend.
Michael V.
You have published two of my books that have gone international and I’m not getting a check to date release me our we go to court. Simple
Suzy B.
I would give you a MINUS if that was possible. From the get go, I have experienced THE MOST unprofessional incompetence that I have ever known! Your design "team" is pathetic, communication with ANYONE there is nearly impossible, and nobody seems to READ anything I wrote them about. June 6th (3 wks before you sent the files to the printer) I TOLD and WROTE you had the wrong text on the back cover. Nobody paid attention and ran the damn WRONG back cover! It took me THREE WEEKS of calling, writing to your CEO, calling anyone who would listen to me that it was out there WRONG. It took THREE weeks and people were buying this book off Amazon with the text missing from the back cover. No ads have gone out, though I paid for them, and now I just want my ad money REFUNDED. You didn't provide the service so give me my money back! You have been REALLY GOOD selling me, upselling me I should say. But get anyone to help me? Not so easy. I followed what YOUR EDITOR told me to do with the manuscript, which then disqualified me from Quality Review and Proofreading - which I paid extra for! In lieu of a refund that money was put toward my marketing package. Since the marketing has NOT been done, you owe me some money! Yes, I am angry, I am disappointed, I will NEVER use or recommend iUniverse. Sorry I missed the opportunity to tell you this in the survey but I was too mad to even answer it. YOU OWE ME MONEY for the marketing you didn't do. And I certainly hope to receive the refund as promptly as I paid YOU. No wonder you are red-lined on ALLI - too bad I didn't know that FIRST before I contacted you! It appears you are deserving of the red - which in case you don't know means AVOID-DO NOT USE THIS COMPANY. Message received - unfortunately for me thousands of dollars too late!
Katrina
I'm writing a book. I have been speaking with Mae Genson. She offered me a package for $999. I was going to pay in three days, however I received some upsetting news from my doctor. I need to have test run . This cruel individual told me she was going to get pushback from her boss. I guess the hell with my life. My book is almost done and it getting published but not by this person. She said she was disappointed well so am I in her
customer
I was lied to a lot about what was happening and the processes. I was left disappointed and incredibly upset. I did not get what I want nor what I specifically asked for.