iUniverseReviews of iuniverse.com

Why is there a payment for book reviews and

You are much faster than in the past (this was my tenth book with iUniverse) but much more expensive for much less service.

The book publishing experience at iUniverse was excellent and deserves five stars. I was extremely pleased with the finished product and the staff were all quite helpful and professional. However, what has frustrated me is ordering additional books - the inability to connect with someone who would take my order. This has put a damper on an otherwise great experience. The company needs to do better in servicing its customers on book purchases.

Your staff are too rigid and unreasonable. They are also not available and you have to make several calls to have anything done and some requests are never fulfilled. Other than that, it is a great company to work with. Thanks.

Things went smoothly, they were some issues but it was solved quickly.

Customer service was quick to respond. When I needed to clarify something, I expressed it in writing and asked for confirmation. My order for books was handled quickly.

My publishing services contact (Samantha Anderson) was outstanding! She was responsive to all of my needs and communicated well. My check in coordinator (Renzo Cameron) was also outstanding. I was disappointed by the lack of availability and response from my publishing consultant and marketing consultant after they sold and up-sold services to me. I am new to publishing and believed they would provide more guidance. Overall, I was satisfied with the process and the end product - my first published book!

iUniverse was almost completely wonderful to me. I put a lot of trust in them and paid a lot of money to get my first book published, and they delivered for sure. They really helped me understand the process of publishing and helped make my book even better than what it was initially. THANK YOU!