iUniverseReviews of iuniverse.com

The service is bad, poor communication, multiple delays. Will never recommend I-Universe

I contacted this company in regard to publishing as a first-time publisher. They made me feel very uncomfortable, and even started to insult me when I told them I had yet to decide who I was going to pick. The man said it sounds like I'm procrastinating (Kelly) and made me feel like I was being yelled at for thirty minutes straight because I didn't commit! Don't go to this company, authors be aware! Not professional staff.

I have published 41 one books in the past 20 years. Each book took one week, seven days from start to finish and I was informed at each step. The last book took over a month and I had no idea what was happening with the book.

You changed “klick” (referring to kilometers) in my sci fi book, to “click”. You showed no interest in my book or the will to understand any of it, instead you tried to cater to ego. You kept referring to the “development editing” that you did on my book - you did not do any development editing. You aggressively advertised other of your services. You pressured me to complete before Christmas. You did not offer any book cover that included anything sci fi related - which was something I paid you for (you merely used the proposal cover I made myself).

Bad customer service, but if you do any business with them you will never stop getting calls. In 2001, we published a book with them and they did a horrible job. But for the next 22 years (and ongoing) they continue to call weekly. Asking to be taken off the list does no good. The author of the book (our editorial director) died in 2019. They continue to call and ask for him. When I explained that he has died, they try to sell me on memorial editions of his book. I tell them to leave me alone, but they don't, and they are relentless. Stay away from these people.

Stay away, I feel that at this moment, they're just a scam.

There was loads of business neglect dealing with iUniverse it was a very frustrating and excruciating experience that I would never like to experience again in the business world.

My name is Larry Matthews and in 2010, I published my first book with Iuniverse entitled "The power of the Gift." The cost was very expensive, however it got through editorial evaluation and I consented to have it published. Afterwards, entered into a contract with them to publish a 2nd edition. This publication was a horror show! Iuniverse did everything they could to try to get me to purchase more of their products and when I didn't they published the 2nd edition anyway ERRORS and All! Horrible company. They steal my royalties. Don't buy my books and Please Don't Publish with this company. They're BAD NEWS!