ItsEasy Passport & Visa Services Reviews | Read Customer Reviews of itseasy.com

ItsEasy Passport & Visa ServicesReviews of itseasy.com

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ItsEasy Passport & Visa Services

About ItsEasy Passport & Visa Services

Founded in 1976, ItsEasy Passport & Visa Services is a US Government registered passport and visa expediting company which has processed millions of passport and visa applications. For emergency passport or rush visa services, please contact our office 24 hours a day at 1-866-ITS-EASY. We specialize in securing expedited US passports and business and tourist visas for US citizens or non-US citizens residing in the United States of America. Based in New York City with retail service centers in Boston, Washington, DC, Houston, Los Angeles and Denver and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic web site feeding off the most up-to-date requirement changes and the highest levels of digital security available. ItsEasy has a dedicated team of specialist ready to assist you and provide the industries only true 24/7 call center.

ItsEasy Passport & Visa Services (itseasy.com) has 83 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: itseasy.com
Website: itseasy.com
Category: Activities & Tours
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ItsEasy Passport & Visa Services reviews

Showing 71 reviews with 5 stars · Clear filters

Nancy B.
Sep 23, 2016
Great Experience
Getting our visas via ItsEasy was a positive experience. Employees were responsive and clearly explained the process. It was a quick turnaround in receiving the actual visas.
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Trudell Hutto and Victoria H.
Sep 21, 2016
Applying for Visas
After speaking with Gate 1 Tour several times, we were never told to bring an itinerary to obtain our visas. Chistopher Simons, was kind to direct us to an available computer to obtain the needed information. He made our long trip to NY enjoyable. Chris was attentive and engaging with an upbeat and positive attitude. Chris also provided a friendly atmospheres that made us feel comfortable.
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Deborah Rogers F.
Sep 16, 2016
Bryan Hill, Indian Tourist Visa Specialist, is a GEM!
I really didn't believe I could have received my Indian Tourist Visa without a resubmission, but for the intervention of Bryan Hill. Mr. Hill is capable, conscientious, customer service oriented, dedicated, encouraging, kind, knowledgeable, highly skilled, and he worked patiently with me through to the successful conclusion of the issuance of an Indian Tourist visa. Mr. Hill is absolutely THE BEST!
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Euroguy
Sep 16, 2016
Very very
Very friendly, very responsive and delivered the service on time.
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Melissa T.
Sep 16, 2016
Quick and Easy
Sent all documents as requested and had my passport in hand in 7 days left to Cabo San Lucas the next week, all I had to do was relax knowing that my passport was protected.
Response from ItsEasy Passport & Visa ServicesSep 16, 2016
Oh gosh... so glad we were able to help - missing out on that trip would have been horrible! Have fun!
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Terry L.
Sep 16, 2016
Great Service! Two Thumbs Up!
The service is great! The regular process was done in two weeks. The passport/VISA was returned on my specific requested time. The customer service was awesome and directed me to the right person when I had questions. No complaints! Everything has run great!
Response from ItsEasy Passport & Visa ServicesSep 16, 2016
We love to hear comments like this and so happy we were able to answer all your questions and get your documents back to you on time! Thanks Terry!
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Robert S.
Aug 27, 2016
If you need a passport or visa...
If you need a visa or a passport renewal--especially if time is short or the process is complicated--you can absolutely depend on ItsEasy. One time, the folks at ItsEasy saved my job, basically, when I failed to pay attention to EU travel rules regarding passport expiration. And, if there are any uncertainties beyond their control, they will be very transparent about those. If you want to be sure, call on ItsEasy--don't fool around with anyone else.
Response from ItsEasy Passport & Visa ServicesSep 16, 2016
WE specialize in saving jobs! Thank you for your great recommendation and we look forward to serving you again soon!
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Barbie
Aug 26, 2016
Super professional, customer focused service
I was thrilled with the great service and the timely receipt of my passport. Thank you!!
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