iTranslateReviews of itranslate.com

This company is scamming money from innocent people with a forefront as a learning platform. It is disgusting. Like.e/o else on this thread, I began a free trial and decided the platform was completely not worth it. I canceled….only to be continually charged each month. I tried to find any “true” coordinates for a “real”customer service. It does not exist. I’m going to change my credit card number and lock them out of my account. I had written I-trans customer service, but apparently they never check reviews. They will never check THESE reviews (noted below under Unknown Company Identity))and will therefore not respond to them. There is very little known about this company. DO NOT USE-WILL BE REPORTED

I was charged for a weekly subscription which I didn’t want, sent an email to their help centre, they replied with a pre-typed email regarding how to cancel weekly subscription, I sent another email explaining that I want my money back, but never got any reply, won’t use this app ever again, the quality of translation is not the best as well.

I signed up for a free trial and was charged 69.99 for a year subscription. I emailed them several times and contacted via Facebook Messenger and never received a response back. I wanted to cancel and I never wanted to have a subscription in the first place and asked for a refund. Thankfully my credit card denied the charge automatically because you can't get a hold of these people to get a refund anyway. It's like this company doesn't exist anymore but still charges credit cards because no one would get back in contact with me. It feels like a scam when you cannot cancel or ask for a refund.

SCAM SCAM SCAM!!.. IT IS A TOTAL NIGHTMARE!! They get you to sign up by promising "free" translation services but the they charge you a full year worth of paid subscription. There is no number to contact customer service only email which is an autoreply. Here is an excerpt from the auto reply "If you still need help, please reply to this email, including a screenshot or a screen recording that could show your experience. Requests that can be answered through our Help Center won't be replied to. I sent three more emails with no response. It will not let you cancel your subscription or account online either. STAY AWAY!!! THIS IS A SCAM!!

I got the free trial. I was 6 days in and told them I did not want the program and to cancel my subscription. They did NOT do that. Instead, I was charged over $100 for a year. I have taken the auto-subscribe out of Google and removed my credit card. Hopefully they don't rip me off again.

Very difficult to cancel subscription.

I thought it was a free app but it was just a free trial. After using it in France to look up a couple of words, when I reviewed my visa statement after returning I was charged $40.00 for a yearly subscription automatically instead of a monthly after the free trial ran out. Their customer service blamed Apple and Apple blames them both saying it is out of their hands and can’t refund me. I can’t seem to even find a way to cancel it for Next year so I hope it doesn’t auto renew again. In hindsight I should have just googled the words or phrases.

Purchased app today unable to translate web pages online, only able to translate inserted text.