Jessi C.
Poor Quality and Customer Service
When they were working, I really liked the product. I purchase 3 pairs of the Pro Aware for our company after doing a bunch of research. I picked them for the long battery life and was really intrigued by the Aware Technology. The first set of headphones stopped working within three weeks, the left earbud wasn’t getting any audio. It took multiple requests to have a replacement shipped out. After receiving the replacement set the second and third pair died. One with the same left earbud issue and the other wouldn’t charge. Now the replacement is having the left earbud issue. The biggest disappointment is the customer service. I have attempted to contact Isotunes for a refund with no response. For context we are a small finishing carpentry crew that works mainly indoors.