Progress formerly IpswitchReviews of ipswitch.com

Purchasing the program was easy for the most part, however I made a mistake with my e-mail address and could not reset the email address so I had to call and spent 20 minutes on the hold waiting to speak to someone. (I believe they had a conference going on which resulted in slow response time, but I couldn't get help online because of the email issue.) So like 90% of the aggravation caused was my own fault. Set up was a bit tricky because I needed to add a receiver and there is a question that if you do not answer correctly (Trust all, i believe) will result in your connection failing. You can not reset it, you can not uninstall and reinstall and fix the issue. The receiver has to reset your request on their end (I think) to get it to work. So I would repurchase, however I will triple check all info to avoid any issues as any mistakes on the user part are not easy to correct.

WSFTP_Server Premium is working very well for us. We didn't have a secure ftp solution so we purchased this from Ipswitch. We are happy with what we have in place.

I would have given you guys 5 stars. There seems to be a bug where the "Menu" item is docked outside the program. When I try to move it into the program to dock it in the program, it makes the program crash.

I did have initial trouble that had me concerned but evidently I was not inputting the correct information. Once I got past that everything has been very good.

Good support once you get them on the phone.

Support is great if you get connected. After 3:00 PM eastern time it is very difficult to get a hold of support.

Over all good experience

A little lacking on contacting and scheduling support, but once they are on the line. Very helpful.