iPenstoreReviews of ipenstore.com

Unhappy no more! I had an issue with the wrong pens being sent, but as soon as I notified the store, new (correct) pens were on the way— they arrived with lightning speed and are BEAUTIFUL

It is always and I truly mean, always, a pleasure to unveil new items of whose existence I wasn't aware of. A veritable display of what the writing world is or at a minimum, opens one's mind.

I have bought several fountain pens from iPenstore with no problem. One was a Parker Sonnet which I bought in 2019 ($120) had an issue and had to be returned. I waited for resolution until COVID shut everything down. Recently, called and was told that they "no longer handled Parker. Bye." Now I am without the pen and my $120. I have case #, sale receipt, etc., but no pen.

Ordered three Ohto Horizon pens (as pictured on their site), and was sent three GS01 pens (more common). Zero response when contacted about returning the wrong items I did not order. I'll let the credit card co deal with them. Fast shipping though, if you get lucky and get what you ordered.

Complete scam

A business that I would not purchase from ever. Felt the person whom I was dealing with and refused to give me their name wanted to brush the problem off without any genuine resolve. Damaged brand packaging does not work well for a birthday present, and this was something that was sent to me by iPenstore. Not once did they contact me to explain the issue, I could have cancelled the order and looked elsewhere. I am writing this review not just because of the damage top the packaging, but the continual refusal for the person to give me their name as a form of respect during our communication. I found this to be the absolute most offensive.

In all honesty, I've come to actually hate shopping on-line BUT in the most sincere honesty, I've actually come to LOVE shopping iPen! The ease, the assistance when I've ever needed, the quality, the price, the selection of merchandise... 5 stars does it no justice. 10 or 20 might come closer. And I'm indescribably grateful that iPen exists!