S P.
Poor customer service
Poor customer service Item sizing was not as described/ not consistent - returns process is very difficult and item has been stuck in Polish customs for over a week. Customer service are not helpful.
InWear adds more to life by offering women more choices of contemporary, fashionable clothing and sophisticated accessories. On Inwear's webshop you can buy stylish clothes for every occasion. Buy your clothes online at inwearshop.com
InWear (inwear.com) has 209 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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S P.
Poor customer service Item sizing was not as described/ not consistent - returns process is very difficult and item has been stuck in Polish customs for over a week. Customer service are not helpful.
NIM
Dårlig kvalitet. Dårlig service på retur.
Leonie
Geen vriendelijke klantenservice. Uiteraard kun je niet altijd de klant tegemoet komen, maar de manier waarop je aangesproken wordt maakt wel echt verschil. Ik ga ervan uit dat de medewerkster haar dag even niet had.
Benny Thinggård S.
Hurtig levering men dårlig kvalitet. Skindleggins skal være lavet af skind☹️ Kontaktede deres kundeservice men besked var du kan bare sende dem retur. Dog var hun klar over at beskrivelse på nettet ikke passede til den reelle vare.
Karen L.
Have bought from InWear since early 1990’s, they had a warehouse in Wandsworth & supplied Sw London boutiques. Now they couldn’t care less about U.K. customers: CS today said couldn’t advise about taxes since Brexit (untrue, taxes are transparent & free under £135), but suggested I use resellers in U.K. but didn’t have a list! I happen to know they don’t stock much of the range, hence I bought online !!! Shame I used to love this company - someone needs to sort this out! Rigby & Pellerv;ex U.K.) now in Belgium , post Brexit worked like a dream !
Ailis F.
I’m in EU and Website advertises on Google as ‘fast delivery and easy returns ‘ but its not fast and returns are anything but ‘easy’ . The returns address is not on any documentation that comes with the clothes and it’s not straight forward to locate on the website either , so much so that I emailed their customer services email on the website but it bounced back so I had to ring them . If buying in EU you have to return to Poland at your own expense so very expensive to return if you want to insure , track and trace (ie use registered post ). So a parcel of 3 tops (of which I bought two sizes for two tops ) so 5 light tops will cost approx €45 to return . There’s nothing ‘Easy ‘ about that and I won’t be buying from inwear again on that basis .
Karen
Bestiller 2 hvide basic t-shirts, i håb om, de er gode. Har problemer med, at alle hvide t-shirts er gennemsigtige - har dog aldrig oplevet det mere end disse var! Jeg har flere, billigere, hvide t-shirts end disse fra InWear, og disse er de dårligste til dato! Skulle man ellers ikke tro, da de har en middelklasse-pris og en fra zara (49kr), jeg har, ikke engang er i nærheden af dette. Skriver derefter til dem, for at høre, om jeg kan få pengene tilbage, da der ikke er oplyst man skal være opmærksom på at have mod på at vise sin fulde bh underneden - you get it - de er super gennemsigtige. Vi får så at vide, at eftersom de er vaskede (jeg troede, de ville trække sig en lille smule sammen - de blev mere gennemsigtige), så kan vi ikke regne med noget. De ser heller intet problem i, at der ikke står noget oplyst om gennemsigtighed. Der er ikke engang en model til at prøve trøjerne på nettet, så der kunne vi heller ikke have set, om de så transparente ud. Jeg havde håbet på en lidt bedre forståelse fra InWears side.
Anastasia C.
I'm very disappointed for the quality of the pants "InWear, Venche Slim Bukser, Black Sort". They definitely don't deserve 600 DKK(I bought them for offer 279, but stil...). After first wash they got many small "grey nuts".