Purchased one, returned since it would not turn on. Replacement arrived, and this one does not turn on either. Used two different sets of batteries, too. Will be returning this one as well.
Response from IN THE NEW AGEJan 29, 2021
This is obviously a FAKE review. It is obvious someone and or some company is intentionally attempting to discredit our company’s reputation by fabricating such a ridiculous review.
We DO NOT have any customers with your name, and we certainly DO NOT sell the product you are describing.
If you have reached the wrong company by mistake, you really should figure out who you purchased the product from and contact them at once.
SH
Sylvester H.
Piece of garbage!
I wish they had an option for zero stars... broken out of the package, and meant to be an Easter gift. What a piece of junk!
Response from IN THE NEW AGEJan 29, 2021
This is obviously a FAKE review. It is obvious someone and or some company is intentionally attempting to discredit our company’s reputation by fabricating such a ridiculous review.
We DO NOT have any customers with your name, and we certainly DO NOT sell the product you are describing.
If you have reached the wrong company by mistake, you really should figure out who you purchased the product from and contact them at once.
WE DON'T SELL Easter Gifts
ML
Minnie L.
Blank screen
ordered arcade machines for my daughters birthday, got it yesterday. She opened it up this morning i putt the batteries in it and all i got was a white display. The sound and everything works but its just a white screen.
Response from IN THE NEW AGEJan 29, 2021
This is obviously a FAKE review. It is obvious someone and or some company is intentionally attempting to discredit our company’s reputation by fabricating such a ridiculous review.
We DO NOT have any customers with your name, and we certainly DO NOT sell the product you are describing.
If you have reached the wrong company by mistake, you really should figure out who you purchased the product from and contact them at once.
We don't sell anything that use batteries! This is obviously some kid or some one in some other country that either does not understand English, or is using a "text to text" language converter.
KH
Kenneth H.
Table bows in the middle
The pool table is bowed to the middle so no matter what all the balls settle in the middle of the table. Very disappointing
Response from IN THE NEW AGEJun 6, 2023
This is fake we never sold any pool tables in 2021
CD
Charlotte D.
My item came broken
I ordered a slot machine as a gift and my item came broken. The handle on the side isn't turning. Really disappointed!!
Response from IN THE NEW AGEJun 6, 2023
This is a fake review!
LG
Lawrence G.
Cheep
First thing was when I opened the box and unwrapped the game. The plastic screen was not installed so I had to do that. Than in a couple of hours the sticker which you see came off. Too cheep to paint the pictures on they used decals with bad glue. This game was very over priced and not worth the money. I would not recommend this product.
Response from IN THE NEW AGEJun 6, 2023
This is a fake review!
DG
Daniel G.
Defective & too heavy to return
The massage machine I have purchased will not do the upper back at all. You have to pay to return it. There are so many light weight materials today, yet this thing is so heavy that I wondered if they used material so heavy to prevent returns. It will only fit in a very large chair and is quite large, heavy and bulky. I hate this thing.
Response from IN THE NEW AGEJan 20, 2021
This is obviously a FAKE review. It is apparent someone and or some company is intentionally attempting to discredit our company’s reputation by fabricating such a ridiculous review.
We had Trustpilot trace this pretend review and it is all the same alias as, Emma Webster, Anna Wilson, Raymond Adams.
If you have reached the wrong company by mistake, you really should figure out who you purchased the product from and contact them at once.
EW
Emma W.
Did not work correctly out of the box
Just received. Almost nothing in the way of instructions so assume once the game unit is plugged in it should work properly. Unit booted up, but could not select game or play a game. The lack of literature is a joke. I would think you would get at least some troubleshooting tips or FAQs, but no. (and nothing on their website either) Have contacted the mfg by voicemail, you have to look on the web site to even find a number, and via email from their web site. Will see how quickly company responds. If I am contacted promptly and can get the game unit working, I will update my review and the one star rating.
Response from IN THE NEW AGEJan 20, 2021
This is obviously a FAKE review. It is apparent someone and or some company is intentionally attempting to discredit our company’s reputation by fabricating such a ridiculous review.
We DO NOT have any customers with your name, and we certainly DO NOT sell the product you are describing, in a “BOX?” Our products are TOO LARGE to simply pull out of a box you idiot. They come in giant CRATES, on heavy wood pallets, or they are unpacked and delivered inside by a white-glove service for the customer to see and inspect before accepting delivery. Additionally, anyone can view our website and find many pages displaying phone numbers, text numbers, live chat, and support e-mail. Once again, this has been written by the same fraudster as the other fake reviews. Furthermore, wo ever this is, you ARE NOT A VERY GOOD FRAUDSTER! Before you write any more fake reviews take to some FRAUDSTER lessons.