Rohit G.
YOUR SUPPORT SYSTEM IS VERY BAD IF I…
YOUR SUPPORT SYSTEM IS VERY BAD IF I WANT TO CHAT IN SUPPORT CHAT SUPORT IS NOT WORKING ONLY MAIL SUPPORT WORKING WTF

International Automobile Authority (IAA) is a US-based private document assistance service that helps travelers around the world obtain International Driving Permits (IDPs) quickly and conveniently.We understand that preparing for international travel can be stressful, which is why we've built a simple, mobile-friendly application process that takes just minutes to complete. Whether you're renting a car in Europe, driving across Southeast Asia, or preparing for a road trip abroad, we're here to make the IDP process as smooth as possible.What we offer:A fast, easy online application that works from any deviceProfessional document review and quality checks on every orderMultiple shipping options including express worldwide deliveryResponsive customer support via email, live chat, and WhatsAppFulfillment centers in the US, UK, and China for faster delivery worldwideImportant to know: International Automobile Authority is a private document processing service — we are not a government agency and do not claim to be. Our service fee covers the full end-to-end experience: application processing, document preparation, quality assurance, customer support, and delivery. Travelers who prefer to apply directly through a local automobile association are welcome to do so.Since 2023, we've helped thousands of travelers across more than 150 countries get on the road with confidence. We take pride in every order and are committed to continuously improving our service based on customer feedback.Have questions? Reach out to our support team — we're always happy to help.
International Automobile Authority (internationalautomobileauthority.com) has 72 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 29 reviews with 1 star · Clear filters
Rohit G.
YOUR SUPPORT SYSTEM IS VERY BAD IF I WANT TO CHAT IN SUPPORT CHAT SUPORT IS NOT WORKING ONLY MAIL SUPPORT WORKING WTF
Hugo
Received my IDP, missing one of the classes. I then ask for a replacement to a different address. They send it to the wrong address but then also sent me the same again, still missing class A. After four months of back and fourth over email, blaming their shipment provider, telling me they will get back to me and never do. I ordered my idp in december, it’s now mid April and I still don’t have the correct one. Go elsewhere
j_hermanus
I ordered a digital and a printed version of IDP. In the order only the classe A,B and E were mentioned, but in the digital version that came within 5 minutes all the catagorees were stamped. Not easy to contact quickly. Did not see the printed version yet.
Susan
I found this website while searching online for an International Driving Permit. The site presents itself as an official authority issuing legitimate IDPs, but what you actually receive is a private licence translation document that is not government-issued and is not recognised by traffic authorities or car rental agencies abroad. I only discovered this after purchase. I have requested a refund but it remains unresolved. The company behind this website is Pathway Travel Pte. Ltd. (UEN 202401009W), a Singapore-registered translation services company incorporated in January 2024. They appear to operate multiple similar websites under different brand names. This is not a legitimate IDP provider. Genuine International Driving Permits are only issued by government-authorised organisations in your home country. Do not waste your money here.
Batool S.
It is a scam. This is 100% fake. Do not waste your money.
Response from International Automobile AuthorityApr 9, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience and take concerns like this seriously. International Automobile Authority is a registered US-based company that has helped thousands of travelers obtain their International Driving Permits. We'd genuinely like to understand what went wrong so we can make it right. Could you please reach out to our support team at [email protected] with your order number? We're committed to resolving this for you.
Timothy H.
Only CAA is authorized to issue international driver's licenses in Canada. And they only charge $32 not $132. This company claims to be "authorized", but no government body has authorized them to issue permits (verified in private correspondence). These are crooks. They claim that IDP "permits" are just translations. From english to english?! Nonsense.
Response from International Automobile AuthorityApr 9, 2026
We appreciate you raising this point and understand the concern. To clarify — International Automobile Authority is a private document assistance service that helps travelers apply for and obtain International Driving Permits. We are transparent on our website that we are not a government agency, and we have never claimed to be authorized by any government body. An International Driving Permit is a document recognized under the 1949 Geneva Convention and 1968 Vienna Convention on Road Traffic, accepted in over 150 countries. It translates your domestic license into multiple languages — not just English — so that foreign authorities, car rental agencies, and law enforcement can verify your driving credentials. Many of our customers use their IDPs successfully at car rental counters and police checkpoints around the world. Our pricing reflects the full service we provide: application processing, document preparation across multiple languages, quality checks, customer support, and worldwide shipping. Organizations like CAA do offer IDPs at a lower cost, and travelers are always welcome to apply directly through those channels. Our service is designed for convenience, speed, and global support throughout the process. If you have any further questions, our team is happy to help at [email protected]
Gene W.
I didnot appreciate the way you snuck in a $29 cost for expedited processing. Very sneaky
Response from International Automobile AuthorityApr 9, 2026
We're sorry to hear this felt unexpected — that's not the experience we want for our customers. The expedited processing option is presented during checkout as an optional add-on, but your feedback tells us we need to make this clearer. We're reviewing our checkout flow to ensure all fees are unmistakably visible and easy to understand before payment. If you'd like a refund on the expedited processing fee, please contact our support team at [email protected] and we'll take care of it promptly. Your feedback is genuinely helping us improve.
Patrick G.
Took for ever to photograph and down load, and then charged me for express download that I’m hadn’t asked for.
Response from International Automobile AuthorityApr 9, 2026
We're sorry about this experience, Patrick. We want every part of our service to be clear and straightforward, and it sounds like that wasn't the case here. We're currently reviewing our checkout process to ensure all options and their costs are clearly presented — your feedback is directly contributing to that improvement. In the meantime, please reach out to our support team at [email protected] with your order details, and we'll make sure this is resolved for you, including a refund for any charge you didn't intentionally select