We created InterestPod with one purpose in mind: Make Your Loved Ones Feel SpecialAt Interest Pod we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.
Interest Pod (interestpod.co) has 254 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
interestpod.co
Website
interestpod.co
Category
Clothing & Underwear
Location
Farmington, Missouri
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 39% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I am very upset. Got my order last Thursday or Friday opened it last night to wrap them for the grandkids and for Michael they put Marshall on his blanket. I checked my order and I did have Michael on my order. So now I can't give him that blanket! I thought the material was not worth what I paid for the 3 of them. You would think they would check the order before it goes out to make sure the names are right. I couldn't find a phone number because I want to talk to customer service. This is not okay especially for a child's Christmas gift.
JF
Joey F.
Got email at 3am that “they lost my…
Got email at 3am that “they lost my order” and we’re sorry. 2 days before Christmas just “lost an order”. Complete scam of a company. Stay away and buyer beware. After requesting refund their communication has stopped. 100% scam company.
TA
T. A.
Not good so far
Not good so far. It's only been two days, but after my order, I received NO shipping info or confirmation number. I'm so glad I printed out my order confirmation. This to me is a big red flag. So, I go on the site to find a customer service number. To my surprise, I see they are located overseas with no contract phone number. Red flag #2. Shame on me, for not researching this company in detail. Had no worries, as it stated on their site 3-5 days for shipping. I'm on day three with no information at all. Hope I get my order. I sent support an email today. Please respond, as I wanted this by Christmas!!!! email: tm2adams at gmail.
Response from Interest PodDec 22, 2023
Dear T. Adams,
First and foremost, I would like to sincerely apologize for any inconvenience and concern our service has caused you. It's disheartening to hear that your experience with us has not been up to the standard we strive to maintain, and I truly regret any stress this situation may have caused, especially with the holiday season upon us.
I would like to provide some clarity regarding your order. Our production timeline for canvas products typically ranges from 1-5 business days, followed by a shipping duration of 5-7 business days. Since you placed your order two days ago, it means that your order should be arriving within the next 4-10 business days. I understand this timeframe might not align perfectly with your expectations, and for that, I apologize.
Rest assured, we are diligently working to ensure your order is processed as swiftly as possible. I appreciate your patience in this matter. As soon as your order is dispatched, we will immediately send you the tracking information so you can monitor its progress.
Thank you for bringing this issue to our attention, and again, I apologize for any inconvenience caused. We value your business and hope to restore your faith in our company with our continued commitment to customer satisfaction.
If you have any further concerns or questions in the meantime, please don't hesitate to reach out.
We wish you and your family all the best!
Best regard,
InterestPod
GB
George B.
Gave it a 1 star only because there…
Gave it a 1 star only because there wasn’t the option for ZERO. $20.00 ornament that couldn’t be valued at more than $1.00 shocked me. My fault. Won’t make this mistake again. At least not with this company.
Another review had exact same complaint. Don’t be #3.
KA
Katherine
DO NOT BUY FROM THIS MERCHANT!
DO NOT BUY FROM THIS MERCHANT! I ordered an ornament that I thought would look like the image they displayed on their site, looks kinda 3d ish and "real" looking. Thought that would be a perfect gift for my son. Boy, was I Wrong! What I got looked like a shrinky dink gone bad. I am too embarrassed to give him this thing. I contacted customer support and explained how disappointed I was with this and it wasn’t at all what I expected to look like. I expected it to look like the image they have displayed. All I got out of that ordeal was him stating" it says no where in the description that the product was 3d and offered me absolutely nothing and stated “ it does not say in the description that it is 3D” I didn’t say it was, said it LOOKED like 3d. Umm, I WAS NOT HAPPY AT ALL with their product and i got a oh well. When a customer isnt happy, every store trys to resolve it somehow. Even a percentage off next purchase wouldve been horrible but something. Not this company. I have NEVER dealt with a company like this in my life and I do a lot of shopping. If you decide to take your chance at their false advertising total crap products, i hope your experience goes better than mine. If i can add the emails of the conversations with customer support and I had, they will be posted shortly.
Response from Interest PodDec 22, 2023
Dear Katherine,
I am truly sorry to hear about your disappointing experience with our product and customer service. At InterestPod, we aim to provide quality products and service, and it seems we have fallen short in your case.
I understand your frustration regarding the ornament not meeting your expectations. While our product was produced as described on our website, we recognize that it may not have aligned with your perception based on the displayed image. We regret any misunderstanding this may have caused.
In light of your dissatisfaction, we would like to offer a resolution. We can provide a refund of 20-30% of the purchase price of your order. Alternatively, as a gesture of goodwill, we would be happy to offer you a complimentary t-shirt of your choice from our store. We hope one of these options can help rectify the situation to some extent.
Please contact our support team at [email protected] with your preference and any further details so we can process this for you promptly.
Your feedback is invaluable, and we are committed to learning from this experience to improve our products and services. Thank you for bringing this matter to our attention, and we hope to resolve it to your satisfaction.
Best regard,
Interest Pod
WB
William B.
Ordered a shirt
Ordered a shirt. Had to hit the back button once, the order reverted back to a size small. Recieved the small shirt. Contacted them, they said no returns, no refunds!
Response from Interest PodDec 22, 2023
Dear William Brown,
I am truly sorry to hear about the inconvenience and disappointment you experienced with your recent order. At InterestPod, we aim to provide not only quality products but also a seamless ordering process, and it's clear that we fell short in your case.
We understand your frustration upon receiving a shirt that did not match the size you intended to order. As our products are custom-made to each order, we are unable to accept returns or offer refunds in such situations. This policy is in place due to the nature of custom items, which are designed uniquely for each customer.
However, recognizing the unique circumstances of your situation, we would like to offer a solution to help rectify this issue. As a gesture of our commitment to your satisfaction, we are happy to provide you with a discount ranging from 50% to 80% on a reordered product. This discount can be applied to a new order for the shirt in the correct size that you originally intended to purchase.
To proceed with this offer, please contact our customer service team with your original order details, and we will assist you in placing a new order with the discount applied.
Thank you for your understanding and for bringing this matter to our attention. We value your business and hope this solution helps in making your experience with InterestPod a better one.
Best regard,
Interest Pod
NK
Nancy K.
I placed an order Nov 8
I placed an order Nov 8, 2023. I have not heard anything since and the money has been taken out of my credit card. I thinkI will call Wells Fargo and enter a dispute if I don’t hear anything in the next week. I ordered a green Australian Shepard sweatshirt for my granddaughter for Christmas. Nancy Kolnik Hugo, MN
ED
ED
can not get any info on my order
can not get any info on my order
will call card co to not pay charge item not received
very poor customer service
i should have known better
