Edna
Nothing covered before drywall; cleanup was not done; cabinets have drywall; tile/grout needed professional cleaning
Drywall crew did not protect anything in the house, no paper or plastic was used to cover floors, cabinets, or anything. House was left with a lot of excess drywall mud and drywall dust. Joe, the owner, asked that I get someone to clean the tile/grout and someone to clean the drywall mud and drywall dust. After the tile was cleaned, and the worker was waiting for payment, I called Joe and asked him to pay. Joe hung up on me. I paid $990 for the tile/grout cleaning. I paid for cleaning supplies and a separate crew to clean walls, cabinets, bathroom fixtures, including scrubbing with a toothbrush to get drywall off. Drywall is on my cabinets and some of the stain is off. The cabinets were stained by a licensed professional company the week before Joe's company did drywall work. Joe is not willing to pay for cabinet damage. Joe said there is a defect in the paint job and that his drywall and drywall mud did NOT cause damage to my cabinets. When I asked Joe for reimbursement for cleaning, he told me I owe him $1000. I agree I owe $1,000 when the job is complete. His contract reads $1,000 due when drywall is complete. His contract also reads, that when final payment is made, that I waive all rights to damages. So, do I pay the $1,000 when drywall is complete or when the job is complete including deficiencies and final permit is signed off? If you decide to hire this company, it would be a good idea to ask for clarification and have them agree in writing that final payment is due when the job is complete, including excess cleaning and damages. Joe's company has mainly good reviews. I understand sometimes things do not go as they should. A company with INTEGRITY would take care of the mess and the damages that they caused. A company with INTEGRITY would pay for all deficiencies that they caused. A company with INTEGRITY would not think I should make final payment until all work, including damages and cleaning is complete. We are 68 years old and we did not get the job we expected.