CHRISTOPHER B.
I bought a inse s10 cordless vacuum…
I bought a inse s10 cordless vacuum from Amazon. It was delivered on time. I've only used the vacuum a couple of months before the roller brush stopped working. I understand that it is a machine and machines break down and you fix them. Inse has a website for replacement parts. The one thing you can't get is the motorized roller brush attachment that are sold out of. Which you really don't need the whole unit, you really only have to have the roller brush inside the motorized unit. I've tried going on the website numerous times to get the whole unit but it's always sold out along with all the other models roller brush units. Which tells me that they're having issues with the design of the motorized roller brush. What I can't rap my head around is why on earth would they not just sell the replacement roller brush as well as the whole unit. At least then people could use the product they expected to last more than a couple of months.