Clare P.
I wish I could put 0 stars as this is…
I wish I could put 0 stars as this is what they are worth, taking money without permission and then dragging heads when actioning refunds, luckily I paid through paypal
Response from inscentswaterfall.comOct 14, 2021
We're sorry that you had to face such difficulties and we are sad to hear you had a bad experience with us. We pride ourselves in maintaining the highest quality standards for our customers and we are usually known for our great customer service and attention to detail in everything that we do. We may not be able to change what happened but we hope that you will still give us an opportunity to completely make it up to you in the future.


