INHALCOReviews of inhalco.com

Response from INHALCOApr 21, 2025

Hi TJ, Thank you for your feedback, and we're truly sorry to hear about your experience. We sincerely apologize for the inconvenience caused by the incomplete order and the issue with the water filter. We’ve looked through our customer service inbox thoroughly, but unfortunately, we weren't able to find any emails from you. It's possible there was a technical issue, and we truly regret any frustration this may have caused. We want to make this right for you. Could you please resend your message to [email protected] or reply directly to this message with your order number and the details of what's missing or defective? We'll prioritize your case and ensure it's resolved promptly. Your satisfaction means a lot to us, and we appreciate the opportunity to make things right. Best regards, Sharon Customer Support Team INHALCO

Response from INHALCOMar 4, 2025

Dear Robby, Thank you for reaching out and sharing your concerns. We apologize for any inconvenience you have experienced with your order. After reviewing your order details, we noted that your order was placed last Saturday(March 1st). As our courier services are closed over the weekend, shipments are scheduled to be processed on Monday. This has caused a slight delay in the tracking information update. We appreciate your patience and understanding in this matter, and please be assured that your order will be dispatched promptly on Monday or Tuesday. If you have any further questions or need additional assistance, please do not hesitate to contact our customer service team. Thank you for your continued support. Sincerely, Sharon INHALCO

Response from INHALCOMar 4, 2025

Dear Jacob, Thank you for taking the time to share your feedback. We value your input and strive to provide the best possible service. We have reviewed your order details and noted that your order placed on February 25 was shipped on February 26. The tracking info indicate that the package was delivered on March 3. If you have not yet received your order, please contact our customer service team at your earliest convenience, and we will be happy to assist you further. We appreciate your business and look forward to resolving this matter promptly. Best regards, Sharon INHALCO

Response from INHALCOMar 3, 2025

Dear Gary, We sincerely apologize for any inconvenience you experienced. After reviewing the communication records, we found that we received your first email on February 25, 2025 at 9:41 PM, and our customer service team responded promptly within an hour. Our team is working hard to resolve the issue with your order, and we are unclear where the communication breakdown occurred. We kindly ask you to continue the conversation via email so that we can address your concerns as effectively as possible. Thank you for your understanding and patience. Sincerely, Sharon