imthecheftoo.comReviews of imthecheftoo.com

My subscription was auto renewed without my knowledge. I was denied refund and am very upset. These kits are also far too complex for children so I have now been charged $200 without my consent for an item we do not want. Do not trust this company

The boxes are hit or miss on quality. Packing wasn't well planned and items came damaged. They mislead customers in how they sell a 1, 3 or 6 month bundle. It is not communicated that they will automatically renew the bundle again (at regular price if you initially bought it on sale). I reached out to cancel and request a refund when I saw I was charged $100+ for a subscription I had not knowingly signed up for. In spite of not having yet sent anything from this new order, they refuse to refund me any of it. I would not do business with them again. I would not recommend them to anyone as I feel their business practices are deceptive and they really don't care about customer service.

This is a scam. They billed me but did not send me the kit. Took too long as the holidays past then refused to reimburse me.

We unfortunately did the 1 year subscription. We have received the Halloween the Thanksgiving and as of December 17, we are still waiting for the Christmas box to come. Halloween came AFTER the holiday when it was ordered in September. And the Thanksgiving came 3 days before the holiday and the little tin pans for the pies were all smashed up and damaged. Every time you reach out to the company, they blame the delays on the shipping partner they use, but if they’ve had this many complaints about their shipping partner why haven’t they switched companies? They never offer a solution or bonus or refund, jst blame the shipper. I would definitely pass this one up and look for something with better reviews it’s a great idea but busy parents can’t be getting the boxes like one to two days before or after the holiday, which is ridiculous. We were supposed to make which cauldrons in November after Halloween??? This one is a miss when it could be a hit with a bit more effort from customer service and shipping.

Stay away.. Themed month boxes that come the month after.. Shipping is horrible.. The boxes don’t include everything, be ready to go to the store to buy half the ingredients.

I. placed an order for a 6 month subscription in early September, know it would ship during the first 2 weeks of October. I got a shipment notification saying it was on it's way on October 2. According to their tracking, it's been in Texas, Nevada and now California, and it hasn't moved in 4 days (in SoCal). Never got the included apron, either. Today I get an email telling my November box is processing. REALLY?!?! Don't use them!

TERRIBLE! They entice you with a 40% coupon, deliver your first package and start charging for a subscription the following day, didn’t leave room for cancellation on purpose. They don’t give a date you’re going to be charged, either. Customer service agent claimed I was notified of the upcoming charge. Searched my email box, I was NOT notified. They refuse to work with me, directed my to FAQ’s regarding their policy on refunds. I contacted them them the same day I was charged for a November delivery. They dug in their heels on policy vs providing good customer service. I won’t be ordering from them ever again.

This is a scam! My box is still shipping from some random shipping company that I've never heard of. I contacted the company but they were no help.