imoosoo.comReviews of imoosoo.com

Horrible product Was sent another Didn’t work either Don’t answer phone Don’t return emails Frustrating with 1 year warranty

The WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Returned product as per their instructions NO refund After 20 emails to and from "Sue" (I'd like to sue them) NADA-NOTHING They should not be allowed to do business in the USA!!

I purchased a vacuum with a warranty. The vacuum was amazing but only lasted a few months. Trying to get a new vacuum from a paid protection plan from this company is damn near impossible. The vacuum brush roll stopped spinning. The issue is the electric not the brush roll but they refuse to send me are placement vacuum even when it’s under the manufacturer warranty and I paid for extra coverage. Terrible customer service.

Poor Quality! Do Not Buy! Great at first but after a couple months it will not charge anymore. They do not respond to calls or email.

Same issue as below. I just purchased this Moosoo Cordless Vacuum 4-in-1 Lightweight Stick Vacuum on Black Friday and everything was find working great and then one day it just won't come on. The light is on but there is no power. Ane the company does not answer the Phone.

Did this company go under? I’ve been trying to contact them using phone, mail, and their website form but no reply for weeks. When you call their hotline it says they’re currently closed every time I’ve called within business hours. My battery stopped charging and havnt reached a year yet.

Took company 5 months to act on my inquiry which was 2 months before the warranty expired. They finally sent me a new battery because it would not charge properly. After the unit still would not charge, they refused to help. DISGUSTING SERVICE!!!!!

The cordless stick vacuum stopped working soon after first being used. The company did not honor the warranty. This appears to be a common experience among other buyers. Beware.