ikatehouseReviews of ikatehouse.com

Never buy anything from them.... they stole my money !

NEVER ORDER FROM THIS WEBSITE !!! I ordered 3 powders from L.A. Colors, I opened the package and the powders were unpackaged and all broken. I emailed them right away, I had to wait 4 days for an answer, in the end they wrote that they would not send me new powders ... I had to order them again with the $ 15 shipping cost. The powders were $ 12 and the shipping cost $ 15, Very bad service!!!

Beware!!! I placed my order on 07/14/2020. I have never received my order. The customer service department is a joke. I sent a email to them and all I got was a dummy response with the same tracking number link that I sent to them. I am so disappointed in this company due to they are listed as the same business address as Sams Beauty which I am a valued customer with them and I have never had a problem with. I sent a dispute to the USPS and they investigated and my package was lost per the postal supervisor. I sent 2 emails and forwarded the USPS email and got another dummy response that they will follow-up but nothing back. Buyers Beware!!! If you wanna give away money and get nothing in return but irritation and no products.

!I order some items from ikathouse.com, didn't receive the items. I email and text them, no respond. So, know I got file a fraud complaint and do a dispute. This is the second time that this happen to me. Learn my lesson, order from the company itself or well establish third party company that been around for years, do research on companies that you don't know nothing about and that someone told you about before ordering, order $10.00 worth of stuff or lesser to see if you going to receive the items, so, you won't get made if you don't receive the items because you spend an amount that you won't miss, and used a prepaid card to order. Now I know better, so I'm going to do better. Got to be more careful. You live and learn. Give ikatehouse zero stars.

Okay, so I order from this place frequently and it’s okay it’s like a hit or miss. The problem that I'm having with this company currently is the face mask that’s being sold on their website. There called 3D mask and they come in black, grey, and pink I ordered 3 and these little pieces of cloth they will not protect you against anything at all, there is no filter. It’s just a piece of cloth I wasted 10$ on these so called mask. When I went to write a review they manipulated the rating system when I rated the mask 1 star it automatically changed to 4 stars and now I’m blocked from posting reviews. Shame on these people using the pandemic as money grab I’m done with them. PEOPLE, DON’T PURCHASE THEIR MASK OR GLOVES ITS ALL TRASH AND MADE IN CHINA.

I received my order pretty fast but they sent the wrong item in my order and I wasn’t happy about that because the item I ordered is out of stock almost everywhere. I sent them a message through text and WhatsApp just waiting for someone to help me with this mess.

Horrible company. I ordered over 100 worth of items and never recieved. I have emailed them over 30 times with absolutely no response. Finally had to file a fraud charge at my bank to get my money back. After much research they seem to have alot of bad reviews every where and most of the good ones seem a little fishy to me. They only seem to get 1 out of 100 orders right. They never refund, they will just ignore you. I would recommend ordering from a better company. There are tons of better companies out there with good prices.

They cancelled my order and they didn't refund my money to my debit card. They keep saying they refunded it already, I called my bank many times and there is no trace of refund made by them. DON'T ORDER FROM THEM, IT'S A SCAM, THERE CUSTOMER SERVICE IS HORRIBLE