IGNITE LocalReviews of ignitelocal.com

My experience with Ignite has been abysmal to say the least. At 1500/month (starting) you would think that they would be able to give you the edge you need, especially in a competitive market, like detailing in San Diego is. However, after some time with them I asked them why my impressions on google haven't gone up, or any of my stats for that matter. The amount of calls didn't change much. San Diego is sunny, the sunnier it is the more people want their car cleaned, as they can see how dirty it is. However even with that phenomena on my side the best that they could do is 9 calls over the course of 2 months. Furthermore, they didn't set my account up properly and I was missing notifications that people were texting my number. Keep in mind this is all coming to light because I sent an email. I believe, had I not, they would have happily kept taking my money. Not to mention that while they are telling me that they messed up, they are also saying that my current site doesn't allow the contact form to go through, and that they confirmed this with their web team. I did in fact receive the test form, but they used this to tell me that I needed a new website. After waiting nearly a month the website doesn't even contain my logo which I had sent them, but instead what looked to be an Ai generated one. In my opinion the site looked Ai generated, so I thought that if they are going to use an Ai generated website, I can do that myself. So after experiencing all this I asked for a refund, to which Ricky (Director of client consulting) states that their team was working hard which is why I couldn't be given a refund; 9 calls in 2 months....while paying over $800 in ads.... Do yourself a favor, if you're looking for a marketing firm, don't choose this one. The only thing they ignite is your wallet.

I rarely leave negative reviews, but after nearly a year with Ignite Local, I feel obligated to warn other business owners about my experience. I attempted to resolve these concerns privately. I sent certified mail to the business address publicly advertised by Ignite Local regarding my intent to formally pursue the matter. The certified mail went unclaimed, which raised concerns regarding transparency and legitimacy. I also submitted concerns to Google while investigating the work performed on my account. During that process, I discovered that much of the work may have been outsourced or delegated to third-party contractors rather than handled fully in-house as originally represented to me. This structure appeared to limit accountability when services were not properly delivered. After these concerns were raised, Ignite Local offered a partial settlement representing only a fraction of what I paid. I declined because I believe other business owners deserve to know about my experience. After almost a year and nearly $10,000 spent, there was little to no measurable improvement. In many ways, my website and online presence were worse than when I originally started. Independent audits later found: * No meaningful SEO implementation * No proper indexing or sitemap setup * No true landing pages despite the upfront fee * Spammy and irrelevant backlinks added to my medical website that could potentially harm rankings What *was* consistently done was adding Ignite Local references and backlinks throughout my website to benefit their own backlinking strategy. There were also management concerns. At one point, another business advertising post was accidentally added to my Google profile. Had I not caught it myself, patients could have been directed incorrectly. The biggest confirmation came after removing Ignite Local entirely. Within two months of taking back control of my website and SEO, I saw significantly more progress than I had during the entire year working with them. I have supporting documentation regarding my experience. After nearly a year and approximately $10,000 spent with Ignite Local, my website and online presence were ultimately in worse condition than when I originally started with them.