Igloo ProductsReviews of igloocoolers.com

Don't purchase Igloo 50Lt Maxcold with Plastic Latch. The plastic Latch does NOT last more than one or two uses. They will not replace with the Metal one under Warranty, so you have to either accept another plastic one, which will break again, likely after the Warranty has expired or 'Purchase' a replacement metal one yourself!

Don’t know if or when my order will ship but unable to cancel the order. My credit card has been charged already. If I return the order (if it ever ships) it will still cost me money. After many years and many Igloo coolers purchased from retailers, this is likely my last dollars and recommendations Igloo will get from me. Edit to add: Cooler was finally delivered. I have already purchased a different cooler (since the ship date on this one was unknown). Igloo is charging me $5.99 to return it to them. It's sad that a product/company I loved and recommended so much is now something I absolutely cannot recommend to anyone.

If I could give no stars absolutely would. We have had our cooler for a couple weeks, the lid came off going down the road which as much as it cost should have a better way to secure the lid. Trying to purchase a replacement lid and unable to do some because they are out if stock with no date insight of when they will have any available. Upon reading other reviews it seems they have not had any replacement lids in stock in years. It's ridiculous to spend this much money for a cooler and not be able to get any help to remedy this so that we can actually use it.

The worst agency ever. We wanted to buy a house, but they didn't gave us to chance. We had got 15 minutes only to see the big house, couldn't check anything propertly, so we asked about few things. They ingnored our questions. As it was other person interested about this property, they said there is no one else interested about that property and seller accepted that offer. I assume that the reason is not our nationality but lack of professionalism

I don’t know what wrong with my cooler bought the most expensive one they had at the dollar store . Just got to work at 8am put a bag of ice in it it’s 10am and the ice is all melted it’s in a climate controlled storage room

I ordered a Retro Cooler during the Promo for a Free Jug to come with any purchase of the retro collection. Upon it being delivered it did not come with the jug. I was told “I hadn’t selected the option to include the jug when checking out”… why would a customer not want the free product in the promo?! That’s why I bought it.. and customer service laughed at me when I asked if I can still get one as it clearly applied to my order.. I even offered to pay to have it shipped! VERY DISAPPOINTED.

Terrible cooler! Purchased at Dick’s Sporting Goods for $170. Warm days, it will only hold ice for a matter of hours. On camping trip now, cloudy, rainy over-cast 50 and below temps and ice has melted in less than 24 hours. Igloo quality is not what it used to be!

Purchased a replacement part and then immediately realized I’d ordered the wrong part. The item (of course) had not shipped, yet they refused to cancel the order, despite their website saying they were closed for inventory and would resume shipping in several days. The guy I spoke to on phone didn’t even pretend to care. Very disappointing. I’ll never buy from them again.