Kho Wei C.
IGNORING EMAILS FOR REFUND
Initially i thought it was free of charge, but after I done editing my picture, it show that I need a subscription for it so I cancelled everything. However, it took RM49 without warning even clearly I did not receive any picture from the website. So I tried asking for a refund and they were only providing 50%. When I asked why was I only receiving 50% refund, since I did not generate any picture from the website, it stopped responding to my emails. PLEASE DO NOT USE THIS WEBSITE IS A TOTAL SCAM!!!!
Response from ifoto.aiApr 30, 2025
Hello ! Thank you for sharing your feedback with us. Payment troubles are the most annoying ones, we totally sorry for the confusion with them. Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed. Please tell us more about an issue at [email protected] Your opinion is crucial for us, as only real users can help us to make our product actually better. Best wishes, iFoto team