IffhomeReviews of iffhome.com

This site is a scam. This is my experience... You order the furniture and get free shipping. The charge goes through but the time frame of product arrival changes so that your credit card transaction is conveniently past "the contest" phase and much harder to claw back your money. They ship you the product but its not made of the material, likeness, or comparable in any way. Then when you try and get your money back they first say "settle and we'll take 15% off"...then when you say no or write a bad review they say "we'll take 30% off but you must delete your review". Then when you are at your wits end they say "Fine, ship it back to us at China". This cost a lot of money and what's evil is they don't go to the facility to pick it up and they state you never sent it. It is a scam. Out product was advertised as real wood...we received 2 parts (1 resin & 1 plywood). The scam is that. They want you to settle or ship it back and get screwed. Nothings real its all 3D modeled images and the reviews are all 5 stars. Completely fake review and fake products. The company IFFHOME is just the small arm of this operation which does this same technique on many different products from other business names under the main company "MOLAPHAN LLC". Molaphan uses this same scam with other businesses (Ownkoti, Floraltrip, Olivenorma, Christian Workshop, Blue Islet, etc) where they send you sub-par products and know its more to send it back so most people settle instead of fighting it. The credit card company cant help because the transaction window from ordering to shipping conveniently is out of the return window. And they will not go to pick up the product you pay to have shipped to the Shenzhen facility. go to trustpilot and search these companies (Ownkoti, Floraltrip, Olivenorma, Christian Workshop, Blue Islet) and sort 1 star to see how many people got scammed just like me.

Careful and do not purchase this guys!

DO NOT PURCHASE FROM THIS COMPANY. The products are cheaply made from MDF, NOT solid wood as advertised, and they will not honor their refund policy. I ordered a "solid wood" table that arrived with a huge crack down the middle, revealing that it is made of MDF. It also had rippling along the edges where the veneer, which also did not seem to be made of wood, was not applied correctly. When I requested a refund, the "manager" repeatedly tried to haggle with me to give me a discount on a new tabletop instead of refunding my money for the broken tabletop. I will have to go through my credit card company to get a charge-back to get my money back because IFFHome/OWNKOTI (whose listed phone number is bogus, by the way) will not refund me directly.

After 6 months (it took almost 6 months to get PART of my order) and 2 broken stone tabletops later, I am STILL trying to get my tabletop!!! They begged me not to file a claim on PayPal and I trusted them, to no avail. The packaging is shoddy to say the least (even the shipping company (CEVA) noted that to me). People, when they claim 6-8 weeks delivery, do not trust that. They told me there would be a delay due to the factories shutting down during Chinese New Year. I purchased in early January, they said I could expect the table in April………then May……then June…….it is now July 10th and I have only PART of my table. Sigh Edited to add: now I am getting the run around because the shipping company did not send good enough pics. I do NOT have the tabletop I PAID for 6.5 months ago. What happens with the shipping company who tried to deliver a broken tabletop to me should have nothing to do with IFFhome sending me another unbroken tabletop…….that I PAID for! Wow…….

I was not aware this company shipped from China until after I placed my order. With that being said, it is now almost 3 months since I placed my order and I still have no table. I have reached out to the company several times and keep getting responses saying to be patient. They will not give me shipping dates or a tracking number, despite me having asked for that information several times. I just filed a dispute with PayPal. Do not order from this company.