IDShield Reviews | Read Customer Reviews of idshield.com

IDShieldReviews of idshield.com

4.7681 reviews
Internet & Software
1 Pre-paid Way, Ada, Oklahoma

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IDShield

About IDShield

What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m

IDShield (idshield.com) has 681 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: idshield.com
Website: idshield.com
Category: Internet & Software
Location: Ada, Oklahoma
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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IDShield reviews

Showing 51 reviews with 4 stars · Clear filters

Kevin
Aug 8, 2024
Xxxx
Fine experience
Response from IDShieldAug 8, 2024
Kevin, thank you for the positive review. When you need help, IDShield is here. Thanks for being a valued member.
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WR
Aug 2, 2024
The willingness and readiness to help…
The willingness and readiness to help with everything. The ability to put my mind at ease about the situation I called in for
Response from IDShieldAug 2, 2024
Thanks for the review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
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customer
Jul 26, 2024
Shelly Ballard is managing my identity…
Shelly Ballard is managing my identity fraud was diligent in sending me information 7\05/2024. However it took longer to process my case because the information I needed was hard to processed editable P.D.S. She did send me forms by mail to filled out but because she , needs more information such as sending many paper copies for my credit reports. Its has prolonged the investigation process. Respectfully, Eunice Lopez
Response from IDShieldJul 26, 2024
Eunice, thank you for the review. We appreciate your feedback. If you have further questions about your intake our Member Service Team is available at (888)-494-8519, via chat at www.idshield.com between 7-7 CST Monday-Friday or via our IDShield app, where assistance from our Member Services Team and IDShield Consultants is just a tap of the app away. A member of our team will be happy to assist you.
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customr Florence S.
Jul 26, 2024
Take care of your identity
Your identity is you life guard it as if your life depends upon it. It will take an inordinate amount of time to correct any incursions that are illegally made against your identity.
Response from IDShieldJul 26, 2024
Florence, thank you for the review. We could't agree with you more. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage protection and restoration plans. Thanks for sharing.
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Frank
Jun 4, 2024
Good response to questions and…
Good response to questions and knowledgeable representative.
Response from IDShieldJun 4, 2024
Frank, thanks for the review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
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Customer
Jun 3, 2024
My question was answered.
My question was answered. Thank you.
Response from IDShieldJun 3, 2024
Thanks for the review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for choosing IDShield.
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customer
May 6, 2024
Have to keep changing my password to…
Have to keep changing my password to enter site
Response from IDShieldMay 6, 2024
Thank you for bringing this to our attention, we want to help. Please get in touch with our Member Services Team at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. Thank you.
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M. H.
Apr 14, 2024
This company has good customer support
This company has good customer support. Very helpful. They recently greatly improved their design and made it much better than before. Easier to use, more direct and modern. I like that they out did all of the other identity protection companies by backing up your information not the normal amount of just 1 million $$$ But 3 million $$$$. The most of any such company. I would prefer their hours to be 24/7 instead of 7 am Central Time to 7pm central time. Except for emergency’s I believe after hours. The price I feel could be lower than what they ask now. But overall I am pleased with ID Shield. Soon as I open up my app I get my current Credit score for the month. And it monitored just about anything you want to put down and checks it daily and will send you a alert is they find anything relating to that eg. Saving account etc. License you name it is breached or trying to use your accounts!!!!
Response from IDShieldApr 15, 2024
Thank you for the review. We value all member feedback. We are proud to help our valued members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield and for sharing your experience with us.
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