Douglas H.
ID MOBILE, stay well away
I purchased a PAYG sim from ID Mobile, it was to go into a TTfone760 for an elderly relative, the phone is not a smart phone which is ideal for elderly person. However the sim did not work, it kept saying NO SERVICE. for the last six weeks I have been trying to cancel the sim and my plan BUT try as I might not a human voice could I find , all robots. After several attempts with the online chat, again with a robot I thought I succeeded, but obviously not as I have recieved an email stating I have an outstanding bill which unless paid will be passed to a collection agency. After more searching on Google I found a small post for ID Mobile Complaints department where you can speak to a HUMAN, which I did although I was on hold for 20 mins, but I am now hopeful I am WELL CLEAR of ID Mobile AKA CURRYS. My advice to anyone considering this company for thier mobile provider is RUN for the hills, once you sign up they do everything possible to keep you locked in.



