idealuniform.com Reviews | Read Customer Reviews of idealuniform.com

idealuniform.com Reviews | Read Customer Reviews of idealuniform.com

idealuniform.com reviews

Showing 70 reviews with 1 star · Clear filters

k S.
Sep 2, 2020
One item was back ordered
One item was back ordered. But I was charged for it anyway and customer service can’t tell me when or if it will come. Additionally the sizing on the website is not accurate.
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Annette C.
Sep 2, 2020
I receive my child’s uniform sweater…
I receive my child’s uniform sweater and it didn’t have the login on it ! At was in the package but not on it ! So now I have to try to put it on myself
Response from idealuniform.comSep 7, 2020
Hello Annette, Some schools require a Patch/Monogram which we cannot apply to the clothing in store. If you need assistance applying this patch, please reach out to us and we will gladly walk you through the process.
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Yamil S.
Sep 1, 2020
They sent the wrong order
They sent the wrong order
Response from idealuniform.comSep 1, 2020
Hello Yamil, I am sorry to hear about this experience, our customer satisfaction team will be reaching out to you ASAP to ensure that we resolve this issue for you.
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angela T.
Aug 23, 2020
Waste of time
I called the store because I needed further clarification re size chart for lab coats, they couldn’t help me. How could you run a store and not have knowledge of products. They told me I had to come to store even after I told them measurements!!!
Response from idealuniform.comAug 24, 2020
Hello Angela, I am sorry to hear about your experience. Our customer satisfaction team will be reaching out to you in an effort to understand what went wrong here. There are size charts available on most products across the site. Since our inventory is large and contains a diverse array of products, it is impossible to know the fitment of every product across various manufacturers . I apologize for any inconvenience you have encountered and we look forward to speaking with you in the hopes of improving your experience and that of others.
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Alicia R.
Aug 3, 2020
I order these mask that said 1 to 3…
I order these mask that said 1 to 3 business days and it has been been over 2 weeks and still have not received them. I email your customer service and all I got back was that ups problem not ours. I did not feel like a valued customer after that. I dont believe I will order from this company again
Response from idealuniform.comAug 3, 2020
Hello Alicia, We apologize for the delay, we normally ship orders the same day or next business day after they are placed. Due to to the current climate, USPS is experiencing severe delays in shipping . We have reached out to you via email and will be actively monitoring the shipment status of your package. We apologize for any inconvenience this has caused.
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Rachel P.
Jul 25, 2020
Still havnt received my order it said…
Still havnt received my order it said 3-5 business days to ship ,its been a couple weeks and I still havnt even got an email saying it has shipped , nor have I received my order . if I knew it was gonna take this long I could've just went to a local store and bought a couple masks.
Response from idealuniform.comJul 25, 2020
Hello Rachel, We apologize for the delay, we normally ship orders the same day or next business day after they are placed. Due to to the current climate, USPS is experiencing severe delays in shipping . We apologize for any inconvenience this has caused, our customer support team is looking into the status of the order and will update you as soon as possible. *Update* After further investigation it seems that the package has been in transit for a while, we have reached out to USPS to open a case. We have sent you correspondences via email, and our team has attempted to reach you by phone. We will monitor the status and provide further updates as they become available. We apologize for any inconvenience.
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