idealuniform.comReviews of idealuniform.com

I have not received my order. I ordered early in September also I am unable to check my order status. Not good

Both my orders for Ideal Uniform items were cancelled! I really could have used those uniform shirts since there is a shortage and severe delays in the supply chain. If they were not available, they should not have been listed - PERIOD!

I place an order on 9/4 and now I'm being told shipping takes up to 3-4 weeks!! Ridiculous! I emailed the company yet no response. If I would've known it would take this long I would've gone to the store personally. you guys have to do better providing better customer service. My order number is 100130212.

Terrible Customer Service!!! I want a FULL REFUND!!! I placed an order on Aug 26th, my order status still says "Still Processing." What do you expect my child to wear for school!! (They only allows uniforms) My order totaled to $187.91 Order# 100127140 I been calling the company for week now at (718) 252-5090 and is immediately placed on hold. No one answers, the call then disconnects. Unbelievable!!!! To make this situation worse, this company doesn't responds to emails either!!!!!! And when you leave a voice message their agents don't call you back like they promise. I WILL BE REACHING OUT TO MY SON'S SCHOOL!!!! NEW VISIONS CHARTER HS to inform them that this company is UNPROFESSIONAL AND TO NOT TO REFER THEM TO US PARENTS. Shame on you IDEALUNIFORM! At the end of the day, this affects the children because THEY are the ones that NEED THESE UNIFORMS!!!! Shame on you Idealuniforms! Worst customer service ever, will be reaching out to my son's school first thing in the morning.

Terrible experience. I placed an order and then chased up where it was and when I could expect it. NO RESPONSE. After many many attempts to get any sort of communication going... NOTHING. Now I want to cancel and get a refund. No Response. Order: 100131521. Also waiting for refund on a previous order that they received last week: 100126775. - Again silence. I WANT MY MONEY BACK!! The lack of communication is the most annoying. I just want a refund, I am now advising other parents not to order through this company who obviously can't handle the start of a school year. SEE THEIR RESPONSE: HOW MANY TIMES DO I HAVE TO SAY I WANT A REFUND?

Worst company ever! OMG why do school uses this company is beyond me. Incompetent and lacking in everything. They charged my credit card on 8/5 and still waiting! This company should just go out of business. Today is 9/13 … come on people, stop buying from them. Worst ever! Why can’t we just not give it any stars? I was forced to give it a star but it should get NONE!!!

Terrible ordered my son’s uniform August 24th it’s now September 13th and still haven’t even received a shipping confirmation. I emailed the company to see what’s going on September 9th and still no response. At this point I want my money back.

Terrible experience. Ordered shorts, nothing special, no logos or embroidering, pay for shipping and get no confirmation or update. 10 days after I placed my order I call only to be told online orders can take 3-4 weeks. Don't you think you should disclose this? Even better communicate this. Or how about an apology - something. It was like pulling teeth to find out why the delay. Communication, please. Customer service, please. Update: 9/2 Still no communication and no shorts. The order was placed and my card was charged 8/10. Response to reply: Less than satisfactory experience - your customer service has mastered the perfect condescending tone. We are all fully aware of the pandemic and the challenges in which it has posed to the supply chain, but lack of communication, actually, no communication for paid in full merchandise with plus shipping, there is no excuse. I have already called and left messages, yet I have not received a reply except to this review. I’m happy to leave this review on other channels. You have my name my number as well as my order number.