iCertGlobalReviews of icertglobal.com

My trainer was excellent. Customer service was very poor. I did not receive any details about when and where my class was to take place. I had to call the day before, multiple times, to get that information. The class was last week and I am still without the physical training materials I was supposed to be equipped with for the class. I am still calling and have yet to find out when my textbook will be delivered.

Just completed PMI training. I was the only one in the Class 😀 lots of one on one. Nope trainer shows up no material I sat through this class listening to the online train provided from the start. I could not take practice exams as the link would lock up an make you start over. Call everyday an was told we reset your account it should be fine, never corrected. I never recover the material they were to mail to me. After several phone call to Customer Service this issue is still not resolved. I WOULD NOT RECOMMEND THIS TRAINING SITE

I cannot recommend this company at all: I was scheduled to do a training in May on project management. I was repeatedly reassured that the training would take place in NYC. 1 working day before the start, I got an email saying that it was cancelled. I was offered an alternative date four weeks later, in the middle of the summer, which did not work for me because many of my colleagues were out of the office, and I needed to back them up. So I asked for my training fees to be reimbursed. After several follow-up emails, I was informed that I would be reimbursed within 30 days. So I waited, almost 2 months later and several email exchanges with the iCERT personnel later, I still have not gotten my money back, I have not heard a reasonable explanation why it is taking so long, and I start to believe that this is a real scam. I am truly disappointed in how this issue has been handled by the relevant employees, and I can only warn others from signing up for any trainings with them. I would have given 0 stars if that was possible.

I taught their PMP prep exam course for them and they never paid me for teaching the course. Every time I called they claim there was an issue with the bank. Update - 7/22/2019 On 7/3/2019 I was contacted by Alice King via email, she asked me to resubmit my invoice from April again. I sent her the invoice, and was told she would process the payment. I still have not received payment. Update 8/15/2019 Well after 5 months I finally received payment today via Zelle deposits for the class I taught the end of March

Icert Global, Bangalore ,India Team cheated me.I paid in full for CBAP Training course and only single session was taken for that. They have been postponing for the rest of the classes from the past two months. I see it has global centers and its shame on the company to go for such cheap tricks to get Money. Please be aware and away from this training center.

The course I took was sold as a PMP exam prep course but was really an intro to project management. I raised concerns about the course material provided during the e-learning sessions (before the live class started), and was assured the live sessions would be better. They were not. This was no where near an exam prep course, the quizzes we were given had numerous questions that the instructor had to throw out due to poor structure and/or incorrect answers available to choose from. I asked for a refund the first day of the live sessions and have been denied. This has been one of the most frustrating and unacceptable training courses I have ever taken. I would not recommend this course or this training company to anyone. Please do not be fooled, this course is a waste of time and money.

Pretty terrible experience. Waste of time and money. Please don't be fooled. Will retake course with a reputable source so I can pass my exam.

I have been disputing and trying to get my money back from Icert Global for over a month. I was promised a resolution to a dispute by July 20. It is now the 30 with no communication. THIS IS A SCAM!