ME SUPERHEROReviews of iamsuperhero.com

Really really poor customer service! I ordered two t-shirts with size L. They sent me the wrong size. I sent back the t-shirts. And now I am still waiting after 3 months to receive my t-shirts with the right size. I tried to contact them many times and they don't reply to me. Don't trust them and don't buy their products! They steal their clients!

Wish I could give this company no stars, I also wish I had come onto this website before ordering because the exact same thing happened to me that so many others have stated. I ordered 2 things in April, the company responded to the first few of my emails claiming they will reship the items, the tracking numbers have not been updated since May 7, and now the company is not responding. I ordered these shirts per the company's policies of timing and shipping, they definitely did not arrive in time to give them to the individual I ordered them for, and I am moving from the shipping address I put for the order in about 1.5 months. So if the items do eventually show up, as some of you have indicated, I bet it will be after I don't even live at this address/city anymore. Which, obviously, wouldn't have been an issue if the items were shipped according to the company website and policies. The absolute worst experience I have ever had with a company. DO NOT GO THROUGH WITH ANY PURCHASES!! You are throwing away your money.

I ordered a shirt on April 27, it is now June 2 and I have yet to receive the shirt. Tracking information has not been updated since May 5 and the shirt is coming from China. I specifically ordered from this company because they were USA based, shipping was only 3-5 days and coming from their warehouse in Kentucky. I sent them an email on May 26 asking about the shirt and received no response. I sent a second email on May 28 and no response. Per the website, they respond to emails within 24 hours. I sent a third email today, seven days from the time I sent the first email. There is no number to call, and I suppose I can figure out why that is. Extremely frustrated especially since the shirt is for my son who happens to have Autism.

Ordered a shirt on January 25th. After countless emails and 2 claims of reshipping my item. It arrived on May 22!!!!

I ordered shirts from them for my sons bday party and they never came in! I asked them for weeks if they had shipped and to let me know timing and nothing. I ended up ordering some on amazon prime and got them 2 days later and they were great! When I contacted them they told me that they would not refund me the money but instead send me a new item - guess what? Still have not received... this was all 4 month ago! DO NOT ORDER!

The company is horrible. I ordered a costume for an event and the order hasn’t processed after a month. I wrote them and told them to stop processing and refund my money since it hadn’t shipped yet and I could no longer use it. (I also complained to PayPal who was it help either by the way.) Rather than refund my money, they shipped the item 4 days later. Now they won’t give me an address or return label to return it. They offer me 40% off to keep it. I can no longer use it and it is very very poor quality. It shipped from China also, not USA like they claim. DO NOT SUPPORT THEM! TERRIBLE!!! After many, many emails and contact on what’s app, the company finally responded and refunded my money. They also told me to keep the item. So they did the right thing. I have to give them credit where credit is due. I’m glad they made it right. I didn’t want to keep the item so I’ll donate it to a school probably.

They took forever. I returned my unopened package with tracking to them as it arrived months after I needed it. I've sent them dozens upon dozens of emails. THEY STEAL YOUR MONEY AND NEVER GIVE IT BACK. They are thieves.

I would give 0 if I could. Took 6 weeks to get my order which was 4 weeks later then they said. No one would respond to my emails. I never even opened the package when i got a customer service rate our product from them. I was given instructions on how to send item back and i did immediately with tracking number and receipt confirmation and it has been 2 months and 20 unanswered emails and no refund. So now they have my money and their china produced product back. Horrible horrible company