I upgraded to the Pro plan specifically because the pricing page states that API access is included with Pro. However, I was never able to generate an API key. My account showed an active Pro subscription, but the API page continued to say that API access required a Pro or Business plan. I contacted support four separate times and never received a response. Since I couldn't use the feature I paid for, I canceled my subscription. I hope the company improves its customer support and resolves these issues for future customers.
RG
Rositsa G.
I tried contacting the support several…
I tried contacting the support several times, no one would respond or handle my query over the subscription. It is a scam! DO NOT GIVE THEM MONEY
PP
Peter P.
They look very much like .., and stripe is siding with them
* i paid for a monthly subscription, they didn’t provide the service — the humanization goes through, but the text doesn’t change; when it does change, it becomes more ai-generated than before
* i requested a refund, got no response after several days
* i contacted stripe, no refund is happening; wrote to the bank, the bank will most likely return it, but not a fact
* and the most interesting part is that i canceled the subscription, stripe promised it would remain active for the period i paid for, and you know what? i had 50k, but the plan changed immediately; so i ended up paying 30 dollars plus taxes for just five humanizations of a 1000-character text, which didn’t pass a single check, even on humanizerai.com itself — it’s just awful
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the next day i received this email, later i’ll tell you whether it’s true or if it’s a lie:
Hi Peter,
I've just issued a refund for your Humanizer AI subscription and cancelled it.
You were right, the output was too close to the input on your run.
We found a pipeline bug today that affected ~13% of recent humanizations and shipped a fix.
Your screenshots made it easy to find. Thanks for that.
Refund typically lands in 5-10 business days.
Best,
Romain
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UPD
I have to admit that this review is the reason I decided to build my own website: greentext.ai.
Just last week, I vibe-coded a built-in AI text humanizer, AI detector, AI grammar checker, and a few other tools directly into the AI model we use for text humanization.
So, in a way, I'm genuinely grateful for the way Humanizer AI treated me. Thank you for motivating me to stop relying on other platforms and build my own product instead.
I'm updating my rating.
Best of luck with your business!
JJ
jibin J.
Very worst experience
Very worst experience
I have purchased the premium plan and it was working on the first day and later it is not even detect anything or giving me any support, even i have tried to reach the customer service but there is no response from the team