customer
UPDATE: Improved customer service, wrong item sent to me.
UPDATE 01/16/2024 Customer service contacted me and apologized for the situation. Color was wrongly named on their site (has been discontinued.) Full refund applied, and was told that I should keep the socks sent as a gift. -------------------- I ordered two different colored sets of knee socks on 12/30/2023. One set was fine, second set was the wrong color. I've traded a dozen emails trying to return/exchange them, but it seems that I must, at my own expense, send the wrongly sent socks back to you, and I am still waiting for information or document enclosure for the return. I also have not been assured that the correct color is in fact available and will be sent to me.
Response from Hugh Ugoli SocksJan 17, 2024
Dear Valued Customer, Customer satisfaction is important to us. We are doing our best to serve you better. Best regards,


