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Huge Supplements (hugesupplements.com) has 95 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 31 reviews with 1 star · Clear filters
Denny
RIPPED OFF! Tried to stop my order before it shipped, they didn’t get back to me for a couple days and said it was too late. I then asked if I could return it, they said yes if unopened, which i didn’t even take it out of package. Returned per their instructions and never received a refund nor will they respond to me. Crooks
Gerry H.
I wish I had checked these reviews before I ordered from Huge. The discount offered in an email suddenly wasn’t available at the checkout. I foolishly thought they would give a credit after I ordered the product. They didn’t. The customer service take at least a day to reply to emails and are dismissive of any comments. My order wasn’t despatched for 5 days. I emailed asking for it to be cancelled and suddenly it had been despatched. Despite good publicity I would not recommend buying expensive products from them. They seem to forget there are a lot of competitors out there for them who offer good products.
Jesse R.
When your having issues with your order. You won't get anyone to help you resolve anything. They just keep sending you the same message time and time again.
Todd W.
Promised product in 3 days and it took over 2 weeks. No response from customer service whatsover!!! DO NOT ORDER FROM THIS COMPANY!! bodybuilding.com is much better option with good prices and good shipping rates and delivery time.
Chris S.
RED FLAG: They offer email and text ONLY. No direct phone number ZERO CUSTOMER SERVICE I ordered from them about 10 weeks ago. I found out through Canadapost that the package was flagged at the Canadian Border and that it was a lengthy process.... I was advised to contact the merchant as they were the only ones that had the power to contact the CBSA to potentially speed things up. I emailed them countless times over the last many weeks asking questions and for help. I wasn't ignorant or rude either, yet they still ignored me. I was advised in writing by the CBSA that there were issues with an ingredient and it was deemed not admissible in Canada. Do they do this on purpose so that it gets rejected at the border and then u have to fight to get your money back or hopefully you just forget? Who knows.... So now I am in the process of doing just that as they refuse to answer my emails or texts. DON'T ORDER FROM THIS COMPANY! UPDATE!!!!!!!!!! I disputed it through PayPal and they had 10 days to respond to them. NO RESPONSE. NOT surprised. They knew there was nothing they could do, so instead of responding in a timely fashion to refund me, they just let the full 10 days elapse without a care in the world.... Had they have done something, anything, I certainly would have changed my 1 star review, but to the bitter end, they did nothing aside from taking payment weeks ago.... Shameful & disgraceful. I repeat .... DO NOT ORDER FROM THIS COMPANY, ALSO KNOWN AS "CREATE-AESTHETICS B.V."
Mark L.
Customer service is non existent. Their website states products will ship out 24 to 72 hours its been 6 days since I placed my order ,tried to contact them multiple times for an update ..NO RESPONSE will not do business with them again
Gustavo
Their customer service is non-responsive; however, if you express interest in buying in bulk, they will respond right away. I already tried this.👎🏼👎🏼👎🏼 They also encourage consumers to leave reviews in exchange of "free samples" that are never sent. Never buying from them again.