Rian M.
If only I could give 0 stars...
So far my experience with Huge POD has been.... atrocious. They boast fast production times because they use AI to print all of their products. However, it's been almost 4 weeks since my order was placed and I STILL have a status on their site that my order is "processing". It's unbelievable. When I contacted customer support about it, I was ensured that my products would be sent ASAP. It's been 10 days since I received that message. As of now the items are still "processing". I was informed 4 days ago that they were still waiting on one of my items to print. Considering they boast 1-5 business days for production, I am very unsure how they are still not complete. Prior to them confirming that ANY of my order was printed, I asked to cancel my order. Their response was that because they had produced custom items, they couldn't refund it. I explained that they hadn't produced anything. 6 days later they replied and said they have now produced all but 1 of my items. If you are looking to get your POD items fulfilled, I recommend literally anywhere except for Huge Pod. This was a sample order to see if I wanted to move my business over from another site and all I can say so far is I'm thankful this wasn't for a customer order, because I would be paying for this greatly if customers were awaiting product arrival for this long.