David B.
I have ordered many items from HoS and it is my go to vendor for chess items.
The first thing I ordered was a sort of "bucket list" chess set, a fine quality ebony and boxwood set that I also purchased the large coffer for to keep it safe. The quality and workmanship were superb and I couldn't have been more pleased. Not quite a year later I noticed that one of the tiny points on the King's rather delicate finial had chipped, possibly due to the humidity where I live. I sent them a photo of my King, and they sent me a replacement. couldn't ask for more from the customer service. Over the years they have been nothing but an excellent experience.


