HotelSavings.comReviews of hotelsavings.com

Contacted American Express to dispute a charge on my credit card by hotel savings.com. I have an email to verify the room rate and then noticed that hotelsavings.com alsocharged $35 over the agreed room fee. Called to resolve and they claimed that everyone who books online has to pay a fee of $9.95, luckliy Am Ex refunded that amount. they are reveiwing the room charge. I have an email stating the room rate and they have clearly not honored the rate. I will never use them again.

I booked 4 nights with Hotelsavings.com at a 5 star Florida hotel. They "claimed" the room rate was $183/night --- however, their "tax & service charges" were another 39% AND after questioning them, they said it was the hotel tax. Called the hotel, and they said their tax rate is 12% + a resort fee of $22/night -- they said any other charges were from HS.com. I called HS.com back and questioned this and they said that not only was the resort fee NOT included in their charge, but that the 39% was all the hotel's tax rate. I told the guy no STATE has a 39% tax rate, and that the hotel confirmed their tax rate was 12% - HS.com could not explain and continued to "blame" to hotel. THIS COMPANY IS A DISHONEST SHAM

On August 1st. 2012 I booked a room for one night stay at Edgewater Inn, Coos Bay, Oregon. My credit card was immediately charged the $50 more than the actual hotel rate for the services not yet rendered. Typically, these charges would be considered "pending". But no, not with this third party. Plus, there is a 100% penalty fee for cancellation of the booking. When I called them for a refund they basically told me "too bad, so sad". This would be equivalent to making a reservation for dinner for next week and having immediately pay for a dinner that you have not even eaten yet. Just doesn't make sense. Shame on you hotelsavings.com and your parent company of Travelocity