HotelSavings.comReviews of hotelsavings.com

I would not recommend this site at all. they just book you for whatever & tell you're getting the room you want. contact the hotel directly that's how I found out they were lying to me the whole time, be careful when booking through 3rd parties not recommended. Seriously you feel like you were fooled like a child, good thing I found out on time.

I booked a room through this website because at first glance it appeared to be the hotel's official website. It wasn't until I purchased the room that I realized this was not Sleep Inn's website. It's very easy to mistake the URL of HotelSavings.com with that of the actual hotel's website. Read carefully. The room HotelSavings.com booked was over $30 more than the actual charge for the room. Even when I cancelled, I was still on the hook for a $9.50 service charge. Technically these people may not be breaking the law, but this site and it's charges are definitely deceptive and unethical. Avoid this site and tell anyone else who will listen! If you do not use the hotel's official website, then Stick with Expedia, Hotels.com, Priceline etc.. Personally, I have had better luck contacting the hotel directly.

This company will steal your money. BEWARE that the company will not give you a refund if you cancel. They say that it is because you got such a low rate, but the rate was the same as if you called the hotel directly and made a reservation that would have had a 24 hour cancellation policy. This company MISREPRESENTS AND DEFRAUDS in order to steal your money.

Just got off the phone with the reservation department. The $19.95 was the booking fee for using their online service to allow me to get the discounted rate of $129.00. The online price on the hotel website was $150 or so for the same room. I have a corporate rate which I requested and they quoted so I booked. They never told me about the fees. I talked to the supervisor about it and they said there was nothing that they could do about the fee. They will email me a receipt with the breakdown. The guy booking the reservation had a thick Indian accent, which is fine, many companies outsource their booking service. I had no idea that I wasn't talking to the hotel, it was a 3rd party booking company fishing for innocent internet hotel bookings. They never identified themselves as Hotelsavings.com over the phone, the never mentioned the fees. He quoted me the $129 for the room. I give this experience a big old FAIL

I'm currently on the phone with this company and they are trying to charge me a cancellation fee on a room I booked less than 30 minutes after making the original reservation. RUN, RUN! I thought I was speaking with the hotel directly so I'm not sure how they're able to become the middleman. This is just another reason why I no longer travel for fun anymore.

I entered dates of FRI APRIL 25 arriving and SAT APRIL 26 departing, checked for room availability, selected my room and proceeded to book. When the confirmation page came up, the date was for TODAY. I immediately called the customer service number, thinking I was dealing with HILTON HOTELS directly, only to find a rude foreign speaking woman who was no help. I insisted upon speaking with a manager, only to find a rude foreign speaking man who told me I entered the wrong dates and it was my problem and there would be no refund. I am out $224 - I have notified my credit card and Hilton. Google is next.

I thought I called the Comfort Inn reservation center. Instead I had called Hotel Savings. The only one that saved any money was Hotel Savings. The Bill from the local Comfort Inn where I stayed showed the total due including taxes for the two night stay to be $179.18. When I returned home the Conformation from Hotel Savings was in my Inbox. It showed the amount charged to my credit card to be $250.13. The Total State Tax and Occupancy Tax on the Comfort Inn receipt was $19.20. The Tax Recovery Charge and Service on the Hotel Savings is $ 50.15. That means Hotel Savings charged $30.95 for service, and additionally cleared $20.80 on the room itself. Their total profit was $51.75. I might be in line with other biking sites, but sure isn't worth it to me.

My husband was trying to make a reservation in Golden, Co and was directed to this site. The agent confirmed reservations to the Fairfield by Marriott we requested and charged our credit card $400 immediately, 2 months before our arrival date in Golden. When we arrived at the hotel, it was a Quality Inn who charged $300 for the nights we stayed. We requested a $100 refund from hotelsavings.com as we felt we were overcharged this amount since the hotel was not a Fairfield as confirmed by the booking agent. They refused to refund our money. This site will rip you off. Don't use it.