Horow is listed under Bathroom & Kitchen.
Horow (horow.com) has 64 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Akiem R.
I had reached out to customer service multiple times and every time, customer service was able to assist. I never felt like a question was not handled well. Made me feel, with my purchase, I can have a long time of continued support.
Response from HorowOct 24, 2025
We really appreciate your kind words! It means a lot to know that our team made you feel supported throughout your experience. At HOROW, we’re always here to help — before and after your purchase.
tarapup
Shipped quickly, good price, easy installation.
Response from HorowOct 24, 2025
We really appreciate your positive review! It’s great to know the installation went smoothly and that you’re happy with your HOROW bidet toilet. Thanks for choosing us!
JC
I was concerned about whether my new Horow toilet might clog, but I've now used it for over a month with no issues.
Response from HorowOct 23, 2025
We’re so happy to hear your HOROW toilet has been working smoothly — no clogs, no worries! Thanks for taking the time to share your feedback. We really appreciate your support!
Michael
So far my experience with my new Horow toilet has been excellent. We had experienced another manufacturer's toilet during a vacation last year. It was great to find a similar product at a much lower price. I'd love to have a parts list and service manual should anything go wrong in the future.
Response from HorowOct 23, 2025
We’re so glad to hear that you’re enjoying your HOROW toilet! It’s great to know you found a product that fits your needs perfectly. No worries about the parts list and service manual — just drop us a quick message at [email protected], and we’ll send them over right away. Thanks again for your kind words and for being part of the HOROW family!
Natalee
Love our HOROW toilet! The design is modern and it works just like advertised. Setup was simple, and the features make everyday use super convenient. Customer service has also been fantastic—quick replies and very helpful. Overall, great product and great support!
Response from HorowSep 11, 2025
We’re so happy to hear you love your HOROW toilet! Thanks for your kind words about both the product and our support team—it really means a lot to us.
Steven J.
Wholesale Pricing, As a general contractor i was very pleased with the special pricing i recieved. It was a big difference and therefore was able to win a big project! Thanks Horow Pro
Response from HorowSep 11, 2025
We’re thrilled to hear that HOROW PRO’s wholesale pricing helped you win a big project—congratulations! 🎉 Supporting contractors with competitive pricing and reliable products is exactly what we aim for. Thanks for choosing HOROW, and we look forward to partnering on many more successful projects with you.
Ali R.
customer service very responsive and excellent service
Response from HorowSep 11, 2025
Thank you! We’re glad to hear our service met your expectations. We’ll keep it up! 💪
李aliah
Good customer service.
Response from HorowSep 11, 2025
Thank you for your kind words! We’re happy to know our customer service made a positive impression.
