Jesse Gabrielle S.
super cheap and flimsy
super cheap and flimsy for what you pay for. go to a better jewelry website like analuisa or vitaly.

Personalized Jewelry 🍯 We ship worldwide 🌎 IG: https://t.co/B2gMkVrqID
HoneyLock | Personalized Jewelry Company (honeylock.co) has 157 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Claim this listingJewelry & Watches · Miami, Florida
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Showing 74 reviews with 1 star · Clear filters
Jesse Gabrielle S.
super cheap and flimsy for what you pay for. go to a better jewelry website like analuisa or vitaly.
steven L.
Their website is wonderful however their customer review is horrible. They do not respond to their emails whatsoever. Also, the image doesn’t even fit the locket. You can tell they put in half effort in it. Better places to order from.
Brianna A.
Ordered a necklace on Christmas and still waiting for it to come in the mail. Says it’s been in Florida for 2 weeks. No updates.
Vanessa B.
Locket is stainless steel plated gold. It’s not made well at all- complete s***in fact. One of the photos fell out too. Unreal. Don’t buy from them.
Response from HoneyLock | Personalized Jewelry CompanyJan 13, 2021
Hi Vanessa, So sorry for the trouble! It breaks our hearts that we failed to meet your expectations. Your review helps us improve and be better in the future. Shoot us an email at [email protected] if you got any questions so we can reply and get you sorted! Sincerely, Honeylock Support
Henry S.
I am absolutely FURIOUS I spend 80+ dollars on a necklace I expect some effort put into my order instead I receive a HORRIBLY made locket with photos that look like a 5-year-old cut them out during an art and crafts activity and on top of all of that I receive it over two weeks after Christmas when I had ordered it two weeks before Christmas I am so unbelievably angry with honey lock.
Response from HoneyLock | Personalized Jewelry CompanyJan 13, 2021
Hi Henry, So sorry for the trouble! It breaks our hearts that we failed to meet your expectations. Your review helps us improve and be better in the future. Shoot us an email at [email protected] if you got any questions so we can reply and get you sorted! Sincerely, Honeylock Support
nikki M.
I’ve always wanted a locket and I’ve just never done it my boyfriend let me order one for Christmas and I was so excited, my order was placed the 18th and it’s now the 29th and I can still look and see that’s it not been shipped this better be the best locket in the world is all I’m saying I understand COVID is going on but I emailed them and asked them if it was going to take a ridiculous amount of time before ordering it.
Asha D.
Absolutely awful customer service! I ordered a custom locket for my girlfriend for Christmas, and they sent me a locket with a picture of someone else in it! Then, when I requested a refund, they told me that custom items are not refundable, and I can have store credit. Christmas is in 4 days! Why would I reorder something that won’t even be here before New Years?! They are very thoughtless and unwilling to accept blame. Also, the quality is absolutely awful, you are better off buying a $15 locket on amazon.
Response from HoneyLock | Personalized Jewelry CompanyDec 22, 2020
Hi Asha D, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. May I have your order number or email associated with your order so I can further assist you? Please reach out to us at [email protected] and we will make sure to resolved this issue as soon as possible. We would love to make things right if you give us another chance. Warmest regards, HoneyLock Support
Disgruntled
HoneyLock replied a whole year later??? I ordered this product in December 2019. Product number: 3215
Response from HoneyLock | Personalized Jewelry CompanyDec 7, 2020
We are really sorry for the delayed message. We really want to make up for you. We tried to locate your order number that was processed in December 2019, however, there's no result found in our system. May you please give us your email instead so we could email you and move forward? -HoneyLock Support